Security Site Supervisor

Allied Universal; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Security Site Supervisor to join their dynamic team in Los Angeles. This role involves supervising and coordinating security services while ensuring exceptional customer service. You will be responsible for acting as a liaison between clients and security personnel, providing guidance and support to ensure a safe environment. If you possess strong communication skills and have a passion for leadership, this is an exciting opportunity to make a significant impact in a collaborative workplace. Join a company that values its employees and offers comprehensive benefits for full-time positions.

Benefits

Medical coverage

Dental coverage

Vision coverage

Life insurance

Retirement plan

Employee assistance programs

Company discounts

Qualifications

• Must have verifiable supervisor experience (2+ years).
• Display exceptional customer service and communication skills.
• Ability to handle crisis situations calmly and efficiently.

Responsibilities

• Supervise and coordinate delivery of quality services to customers.
• Act as a liaison between customers, Operation Managers, and security officers.
• Provide coaching, recognition, and discipline to site staff.

Skills

Supervisor experience

Communication skills

Customer service

Crisis management

Intermediate computer skills

Education

High school diploma or equivalent

Tools

Scheduling and billing software

Job description

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Overview
Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Job Description
$19.13/ Hour
Must have verifiable supervisor experience (2+ years)
Must have a valid California License
Allied Universal Services is seeking the position of a Security Site Supervisor.
The Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Security Site Supervisor will act as a liaison between customers, Operation Managers, and security officers. They will supervise site staff and provide coaching, recognition, and discipline within an approved empowerment range.

Qualifications/Requirements

• Be at least 21 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Capably utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management
• Enforce Contract Standards
• Administers site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate procedures
• Prepared to participate in unemployment hearings
• Enforces Allied Universal’s policies as outlined in the handbooks and executive memos
• Able to:
  • Work in various environments such as cold weather, rain/snow or heat
  • Occasionally lift or carry up to 40 pounds
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk on various surfaces for long periods of time

Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID
2025-1368556

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other, Information Technology, and Management

Industries

• Professional Services

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