Security Site Supervisor

Allied Universal; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading security services firm as a Security Site Supervisor, where you will supervise a dedicated team, ensuring quality service delivery. This role offers a unique opportunity to be at the forefront of security operations, acting as a liaison between clients and staff. You'll be responsible for coaching and managing site personnel, enhancing customer relationships, and maintaining safety standards. With a focus on professional growth, the company provides comprehensive benefits, including medical and retirement plans. If you are a proactive leader with a passion for security and service excellence, this position is perfect for you.

Benefits

Medical coverage

Dental coverage

Vision coverage

Life insurance

Retirement plan

Employee assistance programs

Company discounts

Qualifications

• 5+ years of supervisor experience required.
• Must possess effective communication and customer service skills.

Responsibilities

• Supervise and coordinate service delivery to assigned customers.
• Act as a liaison between customers and security officers.

Skills

Effective communication skills

Customer service skills

Crisis management

Interpersonal skills

Education

High school diploma or equivalent

Tools

Scheduling and billing software

Wireless technology

Job description

Overview

Allied Universal, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Job Description

$27.00/ Hour

Must have 5+ years of supervisor experience (must be able to reflect on resume)

Allied Universal Services is seeking the position of a Security Site Supervisor.

The Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Security Site Supervisor will act as a liaison between customers, Operation Managers and security officers. They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range.

QUALIFICATIONS/REQUIREMENTS:

• Be at least 21 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Capably utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management
• Enforce Contract Standards
• Administers site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate procedures
• Prepared to participate in unemployment hearings
• Enforces Allied Universal’s policies as outlined in the handbooks and executive memos
• Able to:
• Work in various environments such as cold weather, rain/snow or heat
• Occasionally lift or carry up to 40 pounds
• Climb stairs, ramps, or ladders occasionally during shift
• Stand or walk on various surfaces for long periods of time

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1365283