Security Site Supervisor

Alliedbarton Security Services; Chelmsford (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in security services is looking for a dedicated Security Site Supervisor to oversee quality service delivery in Chelmsford. This role involves supervising site staff, ensuring exceptional customer service, and acting as the key liaison between clients and security personnel. You'll thrive in a dynamic environment, where your leadership will directly impact community safety and client satisfaction. If you possess strong communication skills and a passion for security, this opportunity offers a rewarding career path with comprehensive benefits and a collaborative workplace culture.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

Retirement Plan

Employee Assistance Programs

Company Discounts

Qualifications

• Minimum 1 year of previous security experience required.
• Must be at least 21 years old with a high school diploma.

Responsibilities

• Supervise and coordinate security services at assigned locations.
• Act as a liaison between customers and security officers.

Skills

Customer Service Skills

Communication Skills

Crisis Management

Interpersonal Skills

Computer Skills

Education

High School Diploma or Equivalent

Tools

Scheduling Software

Billing Software

Job description

Overview

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Job Description

Allied Universal Security Services is seeking to fill the position of Security Site Supervisor in Chelmsford, MA.

Full Time Hours: Monday through Friday 7am - 3pm

Weekly Pay Starting Rate: $19.25 / hour with Paid Orientation

Minimum Requirement: Applicant is required to have at least 1 year of previous security experience.

The Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Security Site Supervisor will act as a liaison between customers, Operation Managers, and security officers. They will supervise site staff and provide coaching, recognition, and discipline within the approved empowerment range.

QUALIFICATIONS/REQUIREMENTS:

• Be at least 21 years of age with high school diploma or equivalent.
• Possess effective written and oral communication and interpersonal skills with the ability to deal with all levels of personnel and the general public in a professional and effective manner.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws.
• Display exceptional customer service and communication skills.
• Have intermediate computer skills to operate innovative, wireless technology at client-specific sites.
• Ability to handle crisis situations at the client site, calmly and efficiently.
• Capably utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management.
• Enforce Contract Standards.
• Administer site safety programs outlining site-specific hazards for security officers including vehicle/driving safety as appropriate to corporate procedures.
• Prepare to participate in unemployment hearings.
• Enforce Allied Universal’s policies as outlined in the handbooks and executive memos.
• Able to:
  • Work in various environments such as cold weather, rain/snow, or heat.
  • Occasionally lift or carry up to 40 pounds.
  • Climb stairs, ramps, or ladders occasionally during the shift.
  • Stand or walk on various surfaces for long periods of time.

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department.

Requisition ID

2025-1369993