Security Site Supervisor

Security Officer Services; Portsmouth (NH); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a well-established security firm as a Security Site Supervisor, where you will play a crucial role in overseeing operations and ensuring safety. This position offers a unique opportunity to lead a team, manage administrative tasks, and maintain high service standards. With a commitment to excellence, you will be supported by a company that values its employees and invests in their development. If you are looking for a rewarding career in the security industry, this role is perfect for you. Enjoy competitive pay and opportunities for advancement in a dynamic environment.

Benefits

401(k)

Training Opportunities

Competitive Hourly Wage

Benefits

Qualifications

• 1+ years of security experience required.
• Demonstrated skills in web searching and use of Excel and Word.

Responsibilities

• Supervise security officers to ensure excellence in service delivery.
• Conduct site checks and document findings via computerized application.

Skills

Security Experience

Supervisory Skills

Organizational Skills

Interpersonal Skills

Multi-tasking

Education

High School Diploma

Some College Education

Tools

Excel

Word

Job description

Overview Why St. Moritz?

Are you looking for a rewarding career in the security industry? Join St. Moritz Security Services, Inc., a well -established company with over 41 years in the industry.

No security program can be successfully implemented without quality people to execute the program.

The ST. MORITZ DIFFERENCE is our PEOPLE.

From the first level security officer to the CEO, St. Moritz is committed from the top down to provide the highest level of service possible.

Job Skills / Requirements Job Title: Security Site Supervisor

Location: Portsmouth, NH

Schedule: Thursday-Monday 9am-6pm

Pay: $22.00 per hour

** This is a seasonal position **

Requirements:
NH Guard card required
Valid driver's license
Security experience
Supervisor experience


The primary purpose and responsibility of a Security Site Supervisor includes all Rules and Regulations that of a Security Officer, in addition to, but not limited to the following:

To act as a liaison between Operations, Field Assigned Personnel, and various inner-departmental functions within the branch, to include but not be limited to: supervising personnel, fielding calls, scheduling, payroll, and billing. The Security Site Supervisor will assist with the day-to-day operational and administrative activities to ensure the branch office and field accounts are operating with maximum efficiency.

Responsibilities

• Comply with company Code of Conduct, Policies, Procedures, and Safety Protocols and assure compliance of each by all field assigned subordinates.
• Complete site checks and document/record findings via computerized application.
• Inspect field assigned personnel to ensure Handbook Policies and Post Orders are followed.
• Inspect worksites for safety hazards and risk to security staff.
• Investigate and complete reports related to incidents and/or accidents.
• Deliver new-hire orientation, training, and on-going educational developmental programs.
• Aid in the retention of field personnel while ensuring that each staff member is treated with dignity and respect.
• Coach employees and administer disciplinary actions, as necessary at the direction of Branch Management.
• Stand post when a suitable security officer cannot be scheduled due to call offs, no-call, no-show, vacations, holidays, etc., but never to exceed more than fifty percent (50%) of time in any given workweek.
• Respond to any/all communications regarding call-off or no-show in accordance with Company policy.
• Communicate with field officers regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure effective delivery of services.
• Prepare, discuss, and implement disciplinary notices and corrective actions.
• Participate in recruiting, interviewing, and hiring of potential security officers.
• Conduct and/or assist with new hire on-boarding, training and deployment of personnel.
• Supervise field officers to ensure that service expectations are being met through regular contact with security officers and clients.
• Evaluate service quality, inspect posts, and initiate corrective action in a timely manner.
• Participate in security officer performance reviews. Make recommendations for placement of personnel.
• Meet with operations management for status updates and to address actual or potential problems; provide support during client start-ups; provide input to security planning, assessments and surveys; review post orders and communicate requirements and changes to affected personnel.
• Maintain a positive, professional environment in full compliance with applicable laws, rules, regulations, policies, and procedures.
• Ensure that subordinate staff members and field assigned personnel understand and comply with applicable laws, rules, regulations, policies, and procedures.
• Perform tasks and/or additional duties as required or requested by Company.

Education and Experience

High School graduate (some college education is preferred).

• Minimum of 1+ years of security experience is required.
• Demonstrated skills in web searching and use of Excel and Word programs.
• Strong organizational and interpersonal skills preferred.
• Ability to multi-task in a fast-paced environment.

Key Performance Criteria

• Ability to supervise security officers to ensure excellence in service delivery.
• Ability to observe, report, and correct performance issues with subordinate security officers.
• Ability to timely and accurately complete daily paperwork and requisite reporting.
• Ability to demonstrate good judgment and common sense.
• Ability to follow directions and directives from supervisors.
• Ability to present a friendly and professional demeanor in the delivery of quality customer service.

Required Certifications / Licenses

• Valid driver’s license.
• Current or capable of acquiring applicable automobile insurance.
• Current or capable of acquiring a Guard Card/Certification/License/Permit as may be required by jurisdictional law.
• Successful completion of a Criminal and Motor Vehicle background check.
• Successful completion of other applicable Client, SMSSI, or jurisdictional requirements.

Other Requirements

Must be present in the field or branch office during assigned shift.

• May require some local and/or long-distance travel.
• May require long shifts and short notice schedule changes to include overtime.

Working Conditions (Physical/Mental Demands)

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions of the job. In addition to other demands, fundamental demands may include but are not limited to:

• Maintain composure in dealing with authorities, executives, clients, staff, and the public; occasionally under conditions of urgency, emergency, and in pressure situations.
• Daily use of hands and feet; frequently required standing, sitting, stooping, talking, and hearing.
• Ability to read computer screens, smart phone screens, correspondence, and reports in English.
• Ability to maintain and safeguard sensitive and confidential information.
• Ability to respond on an on-call basis to emergencies and incidents at all hours.
• Ability to drive an automobile and/or commute via other applicable public transportation to include but not be limited to: taxi, bus, train, and/or airplane.
• Occasional local travel required.

Education Requirements (Any) HS Diploma GED or H.S. Equivalent Certification Requirements (All) Driver's License NH Guard Card Additional Information / Benefits We offer an attractive compensation package including competitive hourly wage, benefits, 401(k), training and opportunities for advancement.

St. Moritz Security Services, Inc. is an Equal Opportunity Employer M/F/D/V. Screening Requirements: Motor Vehicle, Criminal Background Check, Finger Printing