Security Shift Supervisor: Lead, Coach & Respond to Crises

Allied Universal; Minooka (IL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Retirement plans

Paid holidays

Vacation time

Job summary

Allied Universal in Minooka, IL, is hiring a Professional Security Shift Supervisor to oversee security services on a specific shift. The role partners with site leadership and officers to ensure high-quality protection and customer satisfaction.

The ideal candidate will have strong communication, a high school diploma or equivalent (or 5 years of verifiable experience), the ability to write reports, perform risk assessments, and maintain safety protocols.

Qualifications

• At least 18 years of age.
• High school diploma or equivalent or 5 years verifiable experience.
• Effective written and oral communication and interpersonal skills.
• Must be able to prepare written reports and logs in neat, legible handwriting.
• Must be able to read and understand all operating procedures and instructions.
• Licensing requirements are subject to state/local laws and may be required prior to employment.
• Driver’s License with at least one year of driving experience; clean driving record within 36 months and basic insurance requirements.
• Background check and post-offer/pre-employment drug/alcohol test may be required.
• Intermediate computer skills to utilize wireless technology at client sites.
• Ability to handle both common and crisis situations calmly and efficiently.
• Display exceptional customer service and communication skills.

Responsibilities

• Supervise and coordinate the delivery of quality services on a specific shift.
• Serve as liaison between site supervisor, Account Manager/Field Operations Manager and officers.
• Supervise staff on assigned shift, providing coaching, recognition and discipline within empowerment range.
• Ensure safety, quality, and client satisfaction on site.

Skills

Communication skills

Interpersonal skills

Crisis management

Written reports

Customer service

Education

High school diploma or equivalent

5 years verifiable experience

Tools

Wireless technology

Basic computer skills

Job description

Allied Universal in Minooka, IL, is hiring a Professional Security Shift Supervisor to oversee security services on a specific shift. The role partners with site leadership and officers to ensure high-quality protection and customer satisfaction.

The ideal candidate will have strong communication, a high school diploma or equivalent (or 5 years of verifiable experience), the ability to write reports, perform risk assessments, and maintain safety protocols.