Security Shift Supervisor & Duty Officer

California Institute of Technology; Pasadena (CA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plans

Paid time off

Job summary

California Institute of Technology is seeking a Security Shift Supervisor and Duty Officer to oversee daily security operations on a shift, supervise Caltech security staff, and coordinate with contract officers to ensure efficiency and safety across campus facilities.

This essential role manages incident response support, staff training, and compliance with Caltech security policies while maintaining high-visibility patrols and coordination with police and fire departments.

Qualifications

• High school diploma and 3+ years of security or sworn law enforcement experience.
• Valid BSIS guard certification and ability to maintain throughout employment.
• First Aid/CPR/AED certification and ability to maintain throughout employment.
• Working knowledge of the Jeanne Clery Act.
• Must be able to drive Institute vehicles and hold a valid California Driver’s License, with policy adherence.
• Ability to understand and communicate Caltech policies, rules, and procedures.
• Strong verbal and written communication skills.
• Ability to use or learn Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Ability to work independently on projects and meet deadlines.
• Experience developing and facilitating technical training for Security staff.

Responsibilities

• Oversee daily operational security staff on a shift, including officers and dispatchers.
• Provide supervision to Caltech security employees and coordinate with contract officers.
• Attend and conduct shift briefings for information transfer.
• Inspect shift personnel and equipment for readiness.
• Manage shift vehicle assignments and maintenance coordination.
• Supervise contract security staff in coordination with the supervisor/manager.
• Mentor and coach staff; propose improvements to patrol shift practices.
• Assist Clery Coordinator and Title IX Coordinator for incident reporting.
• Review and approve campus security written reports for accuracy.
• Ensure building checks, campus checks, lockups, and unlocks are completed.
• Support emergency responders using incident command principles.
• Coordinate with other departments for incident resolution and issue reporting.
• Promote collaboration and continuous improvement across the department.

Skills

Verbal and written communication

Policy understanding

Independent work capability

Technical training delivery

Emergency operations knowledge

Microsoft Office proficiency

Education

High school diploma

Bachelor’s degree in criminal justice / related field

Tools

Excel

Word

Outlook

PowerPoint

Job description

California Institute of Technology is seeking a Security Shift Supervisor and Duty Officer to oversee daily security operations on a shift, supervise Caltech security staff, and coordinate with contract officers to ensure efficiency and safety across campus facilities.

This essential role manages incident response support, staff training, and compliance with Caltech security policies while maintaining high-visibility patrols and coordination with police and fire departments.