Security Shift Supervisor — Career Growth & Benefits

Socket.dev; Sheboygan (WI); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Hourly wage $19.96

Paid time off

Medical and Dental insurance

Career growth opportunities

Training programs

Job summary

Titan Security is seeking a hands-on Security Supervisor to oversee operations at a client site on your assigned shift in Wisconsin. You will report to the Site Supervisor/Director and manage a team of security officers, including scheduling, training, and performance development to ensure top-quality service and protection of people and property.

The role demands at least 2 years of continuous supervisory experience, a high school diploma or GED, and a valid Wisconsin private security license.

Qualifications

• High School diploma or GED and 3 years prior satisfactory employment as a security officer.
• Must be at least 18 years of age.
• Valid Wisconsin Private Security License.
• Ability to pass pre-employment drug screen and criminal background check.
• Must read, write, speak, and understand English; bilingual is a plus.

Responsibilities

• Help supervise operations of an assigned Client site on assigned shift.
• Report directly to Site Supervisor/Director and/or Marksman / Titan Management.
• Manage a team of security officers, including scheduling, payroll, training, coaching, development and support.
• Ensure the Client Site is provided with high quality security services to protect people and property.
• Handle all escalated security issues or emergency situations appropriately.
• Develop staff in both technical and professional skills through performance management (coaching, recognition, etc.).
• Provide the basis of a great work environment by treating staff with respect.
• Assist in the Coordination and/or conduct site-specific on the job training, client-specific training and annual refresher training for staff by adhering to Titan’s training standards.
• Reconcile logs, shift responsibilities and patrols; review incident reports prior to submitting to Site Supervisor and/or Director and coordinate preliminary investigations.
• Develop/maintain operational procedures and post orders that are always available for emergency reference by staff.
• Train and qualify to work assigned post. Understands the specific and general post instructions for that assigned post. Maintain practical knowledge of all additional and emergency post instructions that are called for by the client.
• Maintain access control procedures set by building management.
• Effectively utilize access control systems, visitor management systems and CCTV systems as needed.
• Identify all tenants and/or visitors upon arrival.
• Ensure visitors and vendors are properly signed in prior to accessing the building.
• Observe departing personnel to guard against theft of tenant or building property.
• Monitor security cameras that are within the facility.
• Respond to incidents including property emergencies.
• Conduct general patrols of the entire property during various hours, if required, including numerous flights of stairs and frequent patrols of the exterior in any weather conditions.
• Ability to stand/sit/walk for extended periods of time.
• Assist tenants and visitors with directions and general business information.
• Clearly and accurately record data such as property damage, unusual occurrences, and malfunctioning of equipment, to building and Titan management.
• Maintain clear, accurate logs pertaining to people or property including packages.
• Provide excellent Customer Service to all parties encountered while on duty.
• Other duties as assigned.

Skills

Supervisory experience

English language

Customer service

Education

High School diploma or GED

Wisconsin Private Security License

Job description

Titan Security is seeking a hands-on Security Supervisor to oversee operations at a client site on your assigned shift in Wisconsin. You will report to the Site Supervisor/Director and manage a team of security officers, including scheduling, training, and performance development to ensure top-quality service and protection of people and property.

The role demands at least 2 years of continuous supervisory experience, a high school diploma or GED, and a valid Wisconsin private security license.