Security Shift Supervisor

Loyola Marymount University; Town of Lewisboro (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

LMU Public Safety is seeking a Watch Commander-reported Shift Supervisor to lead contract security officers on campus. The role involves training, assignments, and performance reviews, plus patrolling facilities such as University Hall to ensure a safe environment for students, faculty, staff and visitors.

The position requires a High School Diploma, at least two years of security experience, and certifications including California Guard Card, CPR/First-Aid & AED, and PR24 Baton within six

Qualifications

• Typical requirement is a High School Diploma or equivalent with ongoing upgrade of knowledge, skills and abilities.
• Minimum two years of security or law enforcement experience in progressively responsible positions.
• Must obtain California Guard Card, CPR/First-Aid & AED certifications and PR24 Baton within six months from date of hire.
• Requires valid California driver’s license with a satisfactory DMV record.
• Position considered Campus Security Authority under the Jeanne Clery Act and a Mandatory Reporter.
• Wears an approved duty uniform and a grooming standards policy.
• Exemplary report writing, executive summaries, and communication of complex information.

Responsibilities

• Supervises, schedules and trains contract security officers assigned to LMU Public Safety.
• Responds to alarms and emergencies and reports to the DPS Watch Commander.
• Generates daily activity reports, noting irregularities and incidents.
• Maintains order and protects property by patrolling campus facilities and guiding visitors.
• Provides customer service and escort/access services per LMU policy.
• Represents LMU DPS on campus and at professional groups when needed.

Skills

Communication skills

Leadership

Organizational skills

Computer competency

Education

High School Diploma

Tools

Two-way communications equipment

Job description

Reporting to a Watch Commander, the DPS Shift Supervisor is a full-time, uniformed, unarmed university employee responsible for supervising contract security officers who supplement DPS staffing, including providing training, issuing assignments and reviewing quality of work. The Shift Supervisor also assists with patrolling the campus grounds and campus buildings, such as University Hall, to ensure a safe environment for students, faculty, staff and visitors.

As an employee of the Department of Public Safety, you will be required to work during designated days/peak periods. These days and periods, which can extend for several weeks during peak times such as summer, are critical for staffing needs and operational requirements. During these periods, employees are expected to be available for duty without the ability to request time off. Additionally, you may be called in and expected to respond during your scheduled days off, and you will receive appropriate compensation for this additional work.

This position is subject to a 4/10 Alternative Work Schedule (AWS) for which you will regularly work (four, ten-hour days per week) without the payment for overtime for the ninth and tenth hour worked in a day.

Position Specific Accountabilities

1. Supervises, schedules and tracks the work and training of the contract security officers assigned to work with LMU Public Safety.
2. Responds to activated alarms for emergency situations such as fire, chemical spills, medical emergencies, burglaries, and door security concerns. Immediately reports emergency situations to DPS communications officer and DPS Watch Commander on duty.
3. Generates reports of daily activity, including any irregularities of equipment, property damage or any incidents reported to the DPS University Hall office.
4. Circulates among visitors, students and employees to preserve order and protect property. Warns persons of LMU rule infractions.
5. Provides customer service in accordance with LMU established standards and expectations. Provides escort or access service according to policy for occupants if requested.
6. May represent LMU DPS within the campus community and at professional organizations or associations and may serve on committees as needed.
7. Patrols premises to prevent and detect signs of intrusion, failed equipment operation and any safety hazards. Patrols to secure doors, gates and windows during off-hours.
8. Must be able to report for work or work past scheduled shift, to work overtime on short or no notice, to work all shifts, to work rotating shifts, and to work weekends, holidays, closures, special events, and designated days/peak periods.
9. Perform other duties as assigned.

Loyola Marymount University Expectations

Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service.

Requisite Qualifications

• Typically a High School Diploma. Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes.
• Minimum two years of security or law enforcement experience in progressively responsible positions.
• Demonstrated knowledge in the areas of: emergency response, conflict resolution, gathering and compiling data to produce reports, public safety procedures, security operations and the use of two-way communications equipment.
• Must possess or acquire within six-months from date of hire (the “Introductory Period”) of employment, a current California Guard Card, CPR/First-Aid & AED certifications as well as PR24 Baton certification.
• Requires valid California driver’s license. Must maintain a “satisfactory” driving record as evidenced by DMV records.
• This position is deemed as Campus Security Authority (CSA) under the Jeanne Clery Act.
• This position is deemed a Mandatory Reporter by university policy.
• This position is required to wear an approved duty uniform and utility belt and to abide by a uniform and grooming standards policy.
• Exemplary communication skills (both written and oral) evidenced by background in preparing comprehensive reports and executive summaries incorporating complex, highly technical information.
• Highly developed organizational and leadership skills.
• Demonstrated computer competency.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of this position.

Hiring Salary

$30.43 hourly. This position is non-exempt.

Salary Range

$30.43 - $38.07 Salary commensurate with education and experience.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Constantly required to sit, feel, use finger movement, speak clearly, hear conversation, see near and far. Frequently required to stand and walk. Occasionally required to lift, carry and push up to 25 lbs., stoop, kneel, reach high and low, use depth perception.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is normal includes working both inside and outside.

MENTAL DEMANDS:

Mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent calculating, interrupted work, variety of interrelated tasks, sustained concentration, use of reasoning, judgment, resourcefulness, analytical ability, and ingenuity.

#HERC# #HEJ#

Staff Regular

Salary range

$30.43 - $38.07 Salary commensurate with education and experience.

Please note that this position may not be eligible for visa sponsorship now or in the future.

Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit www.lmu.edu for more information.)

LMU is committed to providing equal access to employment opportunities and ensuring a comprehensive recruitment and selection process for all applicants.

Individuals who require a reasonable accommodation to participate in any stage of the application, interview, or selection process may contact Human Resources at [e-mail] or by phone at [phone]. Applicants who use relay services or other assistive communication technologies are welcome to utilize those services when contacting Human Resources.

When contacting Human Resources, please include the job posting number, title of the position and department for which you are applying. Applicants are not required to disclose the nature of a disability or provide medical information when requesting an accommodation during the recruitment process.

LMU will work with applicants in a timely and interactive process to identify and provide reasonable accommodations consistent with applicable federal and state law.