Security Shift Supervisor

Loyola Marymount University; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Loyola Marymount University (LMU) Department of Public Safety is seeking a full-time Watch Commander-style Shift Supervisor to supervise contract security officers, train staff, assign tasks, and review performance. The role includes campus patrols and ensuring a safe environment for students, faculty, staff, and visitors.

Responsibilities include responding to emergencies, producing reports, and maintaining order on campus while working a 4/10 AWS schedule and potentially overtime during peak

Qualifications

• High School Diploma required; ongoing knowledge updates.
• Current California Guard Card within six months of hire.
• CPR/First-Aid & AED certifications required or must be obtained within six months.

Responsibilities

• Supervise, schedule and train contract security officers.
• Respond to emergencies (fire, medical, burglaries) and report to DPS on duty.
• Generate daily activity and incident reports.
• Circulate among campus community; warn rule infractions.
• Provide customer service and escort/access where needed.
• Represent LMU DPS in campus and professional organizations.
• Patrol premises to prevent intrusions and hazards.
• Be able to work overtime, all shifts, weekends, holidays and peak periods.
• Perform other duties as assigned.

Skills

Emergency response

Conflict resolution

Data gathering & reporting

Public safety procedures

Two-way communications

Customer service

Escort/access control

Education

High School Diploma

California Guard Card

CPR/First-Aid & AED certifications

Tools

Two-way radio

Emergency communications system

Job description

Reporting to a Watch Commander, the DPS Shift Supervisor is a full-time, uniformed, unarmed university employee responsible for supervising contract security officers who supplement DPS staffing, including providing training, issuing assignments and reviewing quality of work. The Shift Supervisor also assists with patrolling the campus grounds and campus buildings, such as University Hall, to ensure a safe environment for students, faculty, staff and visitors.

As an employee of the Department of Public Safety, you will be required to work during designated days/peak periods. These days and periods, which can extend for several weeks during peak times such as summer, are critical for staffing needs and operational requirements. During these periods, employees are expected to be available for duty without the ability to request time off. Additionally, you may be called in and expected to respond during your scheduled days off, and you will receive appropriate compensation for this additional work.

This position is subject to a 4/10 Alternative Work Schedule (AWS) for which you will regularly work (four, ten-hour days per week) without the payment for overtime for the ninth and tenth hour worked in a day.

As an employee of the Department of Public Safety, you will be required to work during designated days/peak periods. These days and periods, which can extend for several weeks during peak times such as summer, are critical for staffing needs and operational requirements. During these periods, employees are expected to be available for duty without the ability to request time off. Additionally, you may be called in and expected to respond during your scheduled days off, and you will receive appropriate compensation for this additional work.

This position is subject to a 4/10 Alternative Work Schedule (AWS) for which you will regularly work (four, ten-hour days per week) without the payment for overtime for the ninth and tenth hour worked in a day.

Position Specific Accountabilities

1. 1. Supervises, schedules and tracks the work and training of the contract security officers assigned to work with LMU Public Safety.
2. 2. Responds to activated alarms for emergency situations such as fire, chemical spills, medical emergencies, burglaries, and door security concerns. Immediately reports emergency situations to DPS communications officer and DPS Watch Commander on duty.
3. 3. Generates reports of daily activity, including any irregularities of equipment, property damage or any incidents reported to the DPS University Hall office.
4. 4. Circulates among visitors, students and employees to preserve order and protect property. Warns persons of LMU rule infractions.
5. 5. Provides customer service in accordance with LMU established standards and expectations. Provides escort or access service according to policy for occupants if requested.
6. 6. May represent LMU DPS within the campus community and at professional organizations or associations and may serve on committees as needed.
7. 7. Patrols premises to prevent and detect signs of intrusion, failed equipment operation and any safety hazards. Patrols to secure doors, gates and windows during off-hours.
8. 8. Must be able to report for work or work past scheduled shift, to work overtime on short or no notice, to work all shifts, to work rotating shifts, and to work weekends, holidays, closures, special events, and designated days/peak periods.
9. 9. Perform other duties as assigned.

Loyola Marymount University Expectations

Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service.

Requisite Qualifications

• Typically a High School Diploma. Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes.
• Minimum two years of security or law enforcement experience in progressively responsible positions.
• Demonstrated knowledge in the areas of: emergency response, conflict resolution, gathering and compiling data to produce reports, public safety procedures, security operations and the use of two-way communications equipment.
• Must possess or acquire within six-months from date of hire (the "Introductory Period") of employment, a current California Guard Card, CPR/First-Aid & AED certifications as well as PR24 Baton certification.
• Requires valid California driver's license. Must maintain a "satisfactory" driving record as evidenced by DMV records.
• This position is deemed as Campus Security Authority (CSA) under the Jeanne Clery Act.
• This position is deemed a Mandatory Reporter by university policy.
• This position is required to wear an approved duty uniform a