Security Shift Supervisor

Alliedbarton Security Services; East Peoria (IL); On-site; USD 40,000 - 50,000; Full time

Job summary

Allied Universal is seeking a Security Shift Supervisor in East Peoria, IL. This role involves supervising security staff, ensuring quality service delivery, and maintaining customer relations. Candidates should have prior security and supervisory experience, strong communication skills, and be able to handle crisis situations effectively.

Benefits

Paid Orientation and On The Job Training

Medical, Dental, and 401K Benefits after 60 Days

Qualifications

• 1+ years previous security experience required.
• Must have previous supervisor experience supervising multiple employees.
• Intermediate computer skills required.

Responsibilities

• Supervise and coordinate delivery of quality services to assigned customers.
• Act as a liaison between customers and security officers.
• Provide coaching, recognition, and discipline to site staff.

Skills

Customer Service

Communication

Crisis Management

Education

High School Diploma or Equivalent

Tools

Scheduling and Billing Software

Wireless Technology

Job description

Overview

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Job Description

Be the Backbone of Every Shift — Apply as a Supervisor.

• Pay Rate $20.00 / Hour
• Paid Orientation and On The Job Training!
• Medical, dental, and 401K benefits after 60 days!

Pre-Employment Requirements:

We are looking for Security Professionals that have Excellent Customer Service Skills with a Professional Appearance and who meet the following site requirements in addition to Company EmploymentRequirements.

• 1+ Years Previous Security Experience Required
• Valid Driver's License
• Must have Previous Supervisor Experience Supervising Multiple Employees
• Computer Knowledge Required
• 21+ Years of Age

Availabe Schedule: Full Time

Allied Universal Services is seeking the position of a Security Shift Supervisor.

The Security Shift Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Security Shift Supervisor will act as a liaison between customers, Operation Managers and security officers. They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range.

QUALIFICATIONS/REQUIREMENTS:

• Be at least 21 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner

• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Capably utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management
• Enforce Contract Standards
• Administers site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate procedures
• Prepared to participate in unemployment hearings
• Enforces Allied Universal’s policies as outlined in the handbooks and executive memos
• Able to:
  • Work in various environments such as cold weather, rain/snow or heat
  • Occasionally lift or carry up to 40 pounds
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk on various surfaces for long periods of time

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1383377