Security Shift Manager - Philadelphia

Live! Casino & Hotel Philadelphia; Philadelphia (Philadelphia County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health coverage

Retirement options

Free uniforms

Free parking

Meal discounts

Bonuses

Tuition reimbursement

Hotel discounts

Job summary

Live! Casino & Hotel Philadelphia is seeking a Security Shift Manager to oversee the security team, protect assets, and ensure guest and team member safety.

The role focuses on program management, training, and incident reporting within a fast-paced casino setting. Candidates should have supervisory security experience, casino experience, and a four-year degree or equivalent; compliance with state gaming regulations is required.

Qualifications

• Ability to analyze and interpret departmental needs and results.
• Ability to solve complex problems.
• Ability to perform assigned duties under frequent time pressures.
• Ability to maintain mental concentration for extended periods.
• Irregular work schedule with multiple tasks and deadlines.
• Ability to operate in an interruptive environment.

Responsibilities

• Manage programs and processes to protect Live! assets and reduce loss time injuries.
• Communicate and implement department procedures with director and controls.
• Assist in development and implementation of Security Department training.
• Investigate incidents and guest complaints and report to Gaming Commission and department heads.
• Complete and investigate the first report on injury.
• Provide input and assist with performance reviews of supervisors and officers.
• Other duties as assigned.

Skills

Analysis

Problem solving

Time pressure

Concentration

Irregular schedule

Interrupt-driven work

Education

Four-year degree

Job description

Why We Need Your Talents

The Security Shift Manager is responsible for the overall management of the shift, and personnel which provides security, and a safe environment while ensuring protection of guests, team members and Live assets.

Where You'll Make an Impact

• Manages programs, processes and procedures which ensures the protection of the assets of Live! Casino & Hotel Philadelphia to include the safety and security of guests and team members. Manage programs and processes to reduce and control loss time injuries.
• Communicate and implement department procedure in accordance with director and internal controls.
• Assist in development and implementation of Security Department training.
• Investigate incidents and/or quests complaints, compiling data for accurate reports to the Gaming Commission and department heads.
• Completes and investigates first report on injury
• Provides input and assists with the preparation of performance reviews of supervisors and officers.
• Other duties as assigned.

Skills You'll Need To Succeed

• Ability to analyze and interpret departmental needs and results.
• Ability to solve complex problems
• Ability to perform assigned duties under frequent time pressures.
• Ability to maintain mental concentration for signified period.
• A variety of tasks and deadlines require an irregular work schedule.
• Ability to perform assigned duties in an interruptive environment.

A Few Must Haves

• A minimum of three (3) years of supervisory experience in security or law enforcement.
• At least three (3) years of work experience in a casino environment.
• Four (4) - year degree in a related field or equivalent work experience.
• Must be able to comply with all state gaming regulations, which may include obtaining a license.

Perks We Offer You

• Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
• Generous retirement savings options are available.
• Free uniforms
• Free parking
• Discounted meals
• Service and Attendance bonuses
• Tuition reimbursement
• Discounts on hotels, theme parks, travel, and more!

Physical Requirements

• Casino is over 300,000 square feet and requires ability and energy to move about it with a true sense of urgency.
• Ability to be alert at all times.
• Dexterity will be required to perform day to day activities and during an emergency.
• Ability to stand and walk for extended periods of time.
• Ability to ascend and descend stairs.
• Ability to work in extreme temperatures (both hot and cold).
• Ability to run, stoop, bend and reach outward and above the head.
• Ability to lift up to 50 lbs.
• Ability to ride a bicycle.
• Ability to operate and ride a Segway, golf cart and or other vehicles.

Life at Live!

• 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.
• It is a condition of employment that all new hires who receive job offers after Dec 4, 2021 be fully vaccinated against COVID 19. (A booster shot is not required.). A copy of your COVID-19 Vaccination Record Card, or medical certification from your physician, will be required on your first day of employment. Live! Casino will make reasonable accommodations for disability or sincerely-held religious beliefs.