Security Shift Manager

Delaware Park Casino & Racing; Eastburn Acres (DE); On-site; USD 65,000 - 90,000; Full time

Job summary

Delaware Park Casino & Racing is seeking a Security Supervisor to lead and direct Security Shift Supervisors, Senior Security Officers, and Security Officers on site in Delaware. Responsibilities include interviewing staff, overseeing development and training, and ensuring compliance with internal controls and regulatory requirements.

The role requires coordinating shift coverage, communicating policy changes, and maintaining strong interdepartmental and customer relations with local law

Qualifications

• Minimum 3 years of security supervisory experience, preferably in gaming.
• Must be able to complete and maintain background check and licensing.
• Must have a valid driver’s license.
• Excellent verbal and written communication skills.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Direct and delegate to Security Shift Supervisors, Senior Security Officers, and Security Officers.
• Conduct interviews and evaluate security staff.
• Oversee staff development, motivation, and training.
• Recommend documents and issue discipline.
• Review and submit shift paperwork.
• Communicate policy changes, events, and activities to security personnel.
• Schedule security personnel as required.
• Develop and maintain systems complying with company procedures, internal controls, and Delaware regulations.
• Foster positive interactions with VLEU, local law enforcement, and Delaware State Racing Commission.
• Promote interdepartmental and customer relations and integrity within the team.
• Perform other duties as assigned.

Skills

Security leadership

Verbal communication

Written communication

Staff scheduling

Job description

JOB RESPONSIBILITIES:

• Responsible for directing and delegating responsibilities to Security Shift Supervisors, Senior Security Officers, and Security Officers.


• Responsible for conducting interviews and evaluating security staff.


• Responsible for overseeing staff development, motivation, and training.


• Recommends documents and issues discipline.


• Responsible for reviewing and submitting all shift paperwork.


• Communicates all policy and procedure changes, special events, and other activities to security personnel.


• Responsible for the efficient scheduling of security personnel as required.


• Responsible for developing, implementing, and ensuring maintenance of a system that complies with Company and Departmental Procedures, Internal Controls, VLEU, and Delaware State Racing Commission Regulations.


• Responsible for positive interactions with VLEU, Local Law Enforcement Agencies and Delaware State Racing Commission.


• Promotes outstanding interdepartmental and customer relations.


• Promotes honesty and trust amongst the team.


• Performs all other duties as assigned.

JOB REQUIREMENTS:

• Three (3) or more years of security supervisory experience (gaming industry preferred).


• Must be able to complete and maintain the background check and licensing process required by the Delaware Lottery.


• Must have a valid driver’s license.


• Must have excellent verbal and written communication skills.


• Must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays.