Security Shift Leader: Guest Safety & Incident Expert

Bally’s Corporation; Kansas City (MO); On-site; USD 29,000 - 32,000; Full time

Job summary

Bally’s Corporation is seeking a security team lead in Kansas City, MO. The role involves staffing oversight, assigning tasks, interviewing and training new team members, and enforcing disciplinary actions.

You will investigate incidents, review security activities with the Shift Manager, and address intoxicated guests while ensuring safety and confidentiality across sensitive information. The position requires handling reports, responding to calls, and leading emergency drills.

Qualifications

• Two years of experience as a security guard or law enforcement agent is preferred.

Responsibilities

• Monitor staffing levels to ensure budgetary compliance.
• Assign work to team members.
• Participate in interviewing and selecting new team members, and train and develop team members.
• Issue disciplinary action as needed.
• Investigate incidents and guest complaints and produce summary report of findings.
• Review Security activities with Security Shift Manager.
• Observe, identify, and appropriately address intoxicated guests.
• Check for and report safety hazards.
• Serve as team leader for emergency response drills and evacuations.
• Maintain strict confidentiality relative to financial information, company policies and procedures, and team member and guest information.
• Produce and deliver reports as required.
• Respond to all calls promptly and professionally.
• Manage escalated situations involving guests, including intoxicated guests.

Tools

Handcuffs

Flashlight

Two-way radio

Job description

Bally’s Corporation is seeking a security team lead in Kansas City, MO. The role involves staffing oversight, assigning tasks, interviewing and training new team members, and enforcing disciplinary actions.

You will investigate incidents, review security activities with the Shift Manager, and address intoxicated guests while ensuring safety and confidentiality across sensitive information. The position requires handling reports, responding to calls, and leading emergency drills.