Security Shift Lead - Team Coach & Crisis-Ready Supervisor

Allied Universal; Lewisville (TX); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability insurance

Retirement plans

Paid holidays

Vacation time

Job summary

Allied Universal is recruiting a Professional Security Shift Supervisor in Lewisville, TX. The role supervises quality service delivery on a designated shift and serves as the liaison among site supervision, Account Manager, and officers.

Responsibilities include coaching staff, recognizing performance, and applying discipline within approved guidelines while maintaining professional standards. The position is full-time with a competitive hourly pay rate.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent, or 5 years verifiable experience.
• Must have effective written and oral communication and interpersonal skills.
• Must be able to prepare written reports and logs.
• Must read and understand operating procedures and instructions.
• May require state/local licensing.
• Driving positions require a valid driver’s license and clean record.
• Background check and drug/alcohol test may be required.
• Ability to handle crisis situations calmly and effectively.
• Display exceptional customer service and communication skills.

Responsibilities

• Supervise and coordinate the delivery of quality services on a specific shift.
• Act as liaison between site supervisor, Account Manager/Field Operations Manager and officers.
• Provide coaching, recognition and discipline within empowerment range.

Skills

Communication skills

Customer service

Crisis management

Report writing

Interpersonal skills

Education

High school diploma or equivalent

Tools

Intermediate computer skills

Valid driver’s license

Job description

Allied Universal is recruiting a Professional Security Shift Supervisor in Lewisville, TX. The role supervises quality service delivery on a designated shift and serves as the liaison among site supervision, Account Manager, and officers.

Responsibilities include coaching staff, recognizing performance, and applying discipline within approved guidelines while maintaining professional standards. The position is full-time with a competitive hourly pay rate.