Security Shift Lead — Park Operations & Safety

Entertainment Places; Orlando (FL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Voluntary Insurance

Life Insurance

Disability Benefits

Tuition Reimbursement

Dependent and Health Care

Flexible Spending Accounts

Employee Assistance Program

Legal Assistance Plan

Job summary

SeaWorld Parks & Entertainment in Orlando is looking for a Security Team Leader to guide daily security operations across operating and non-operating hours, ensuring a safe environment for guests and employees. You will supervise security officers, coordinate with management and local agencies, and oversee incident management with a strong emphasis on customer service.

The role requires 3–5 years of security experience, CPR/First Aid, Guard Card, and the ability to obtain a firearms permit.

Qualifications

• Minimum 3–5 years related security experience or training.
• CPR, First Aid, and Guard Card certifications.
• Ability to obtain a Firearms permit.
• Strong written and verbal communication skills.

Responsibilities

• Direct personnel in park security and property protection programs.
• Supervise 36+ security officers during shifts.
• Establish operating procedures for guarding, patrolling, and incident investigations.
• Coordinate with management and local authorities on park activities.
• Monitor labor hours, budgets, and performance.

Skills

Supervision

Communication

Multitasking

Customer service

Safety procedures

Education

Associates degree preferred

Job description

SeaWorld Parks & Entertainment in Orlando is looking for a Security Team Leader to guide daily security operations across operating and non-operating hours, ensuring a safe environment for guests and employees. You will supervise security officers, coordinate with management and local agencies, and oversee incident management with a strong emphasis on customer service.

The role requires 3–5 years of security experience, CPR/First Aid, Guard Card, and the ability to obtain a firearms permit.