Security Services Lead: People, Ops & Client Impact

Allied Universal; New York (NY); On-site; USD 59,670 - 72,930; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement plan

Paid holidays and sick days

Job summary

A leading security services company in New York is looking for a Service Manager to oversee daily operations and lead a team of security officers. The role involves managing security protocols, fostering client relationships, and ensuring operational efficiency. Candidates should have a degree in criminal justice or a related field, with experience in a service organization. The position offers a competitive salary of $66,300 per year, along with various benefits including medical, retirement plans, and paid time off.

Qualifications

• Bachelor's degree in a relevant field with 2 years managing hourly employees.
• Experience in business operations or security management.
• Proficient in metrics analysis and reporting.

Responsibilities

• Lead security operations and manage teams effectively.
• Ensure adherence to security protocols and client contracts.
• Respond to escalated issues and maintain operational standards.

Skills

Management of hourly employees

Client engagement

Operational efficiency

Risk assessment knowledge

Team leadership

Education

Bachelor's degree in criminal justice/business

Associate's degree in related field

High school diploma

Tools

Microsoft Office

Business Intelligence tools

Job description

A leading security services company in New York is looking for a Service Manager to oversee daily operations and lead a team of security officers. The role involves managing security protocols, fostering client relationships, and ensuring operational efficiency. Candidates should have a degree in criminal justice or a related field, with experience in a service organization. The position offers a competitive salary of $66,300 per year, along with various benefits including medical, retirement plans, and paid time off.