Security Sergeant: Lead & Respond—Zoo Operations

Saint Louis Zoo; St. Louis (MO); On-site; USD 42,000 - 52,000; Full time

Job summary

The Saint Louis Zoo seeks a Security Sergeant to oversee daily security operations, supervise staff, and protect employees, guests, property, and assets. This working supervisor role provides leadership, training, and support while maintaining a professional, safety-conscious environment.

Responsibilities include leading security personnel, ensuring compliance with policies, responding to incidents, and communicating with management and responders.

Qualifications

• High school diploma or equivalent.
• Experience in a supervisor position preferred.
• Demonstrated leadership abilities and strong interpersonal skills.
• Excellent verbal and written communication skills.
• Ability to make quick, effective decisions in emergency and non-emergency situations.
• Proficiency in the safe handling and operation of firearms.
• Ability to successfully qualify with the organization's standard-issued firearm on a regular basis.
• Ability to protect oneself and others when situations require intervention.
• Ability to maintain confidentiality and exercise sound judgment.

Responsibilities

• Supervise, lead, and direct assigned security personnel during daily operations.
• Promote a positive, professional, and safety-focused work environment.
• Ensure compliance with organizational policies, procedures, and security protocols.
• Respond to incidents, emergencies, and security concerns in a timely and effective manner.
• Make sound and decisive judgments in stressful or rapidly changing situations.
• Communicate effectively with employees, guests, management, and emergency responders.
• Assist with deliveries and transportation of packages and materials as needed.
• Lead by example through professionalism, integrity, and a commitment to safety.

Skills

Leadership

Supervisory experience

Communication

Emergency decision-making

Firearms handling

Education

High school diploma or equivalent

Experience in a supervisor position

Demonstrated leadership abilities and strong interpersonal skills

Excellent verbal and written communication skills

Ability to make quick, effective decisions in emergency and non-emergency situations

Ability to protect oneself and others when situations require intervention

Ability to maintain confidentiality and exercise sound judgment

Job description

The Saint Louis Zoo seeks a Security Sergeant to oversee daily security operations, supervise staff, and protect employees, guests, property, and assets. This working supervisor role provides leadership, training, and support while maintaining a professional, safety-conscious environment.

Responsibilities include leading security personnel, ensuring compliance with policies, responding to incidents, and communicating with management and responders.