Security Sergeant: Lead, Respond & Protect

Saint-Louis-Zoo; St. Louis (MO); On-site; USD 42,000 - 52,000; Full time

Job summary

Saint Louis Zoo is seeking a Security Sergeant to oversee daily security operations, supervise staff, and ensure the safety of employees, guests, and assets. This working supervisor provides leadership, training, and support while maintaining a professional work environment.

Responsibilities include directing personnel, enforcing security protocols, responding to incidents, and coordinating with emergency responders.

Qualifications

• High school diploma or equivalent.
• Experience in a supervisor position preferred.
• Demonstrated leadership abilities and strong interpersonal skills.
• Excellent verbal and written communication skills.
• Ability to make quick, effective decisions in emergency and non-emergency situations.
• Proficiency in the safe handling and operation of firearms.
• Ability to successfully qualify with the organization's standard-issued firearm on a regular basis.
• Ability to protect oneself and others when situations require intervention.
• Ability to maintain confidentiality and exercise sound judgment.

Responsibilities

• Supervise, lead, and direct assigned security personnel during daily operations.
• Promote a positive, professional, and safety-focused work environment.
• Ensure compliance with organizational policies, procedures, and security protocols.
• Respond to incidents, emergencies, and security concerns in a timely and effective manner.
• Make sound and decisive judgments in stressful or rapidly changing situations.
• Communicate effectively with employees, guests, management, and emergency responders.
• Assist with deliveries and transportation of packages and materials as needed.
• Lead by example through professionalism, integrity, and a commitment to safety.

Skills

Leadership abilities

Interpersonal skills

Verbal and written communication

Decision making under pressure

Firearm handling

Judgment

Education

High school diploma or equivalent

Job description

Saint Louis Zoo is seeking a Security Sergeant to oversee daily security operations, supervise staff, and ensure the safety of employees, guests, and assets. This working supervisor provides leadership, training, and support while maintaining a professional work environment.

Responsibilities include directing personnel, enforcing security protocols, responding to incidents, and coordinating with emergency responders.