Security Sales Support Supervisor

YDU JC Air Cond & Ref Inc.- Dubai; Sunnyside (CT); On-site; USD 71,000 - 118,000; Full time

Benefits offered by this job

Competitive salary

401K

Medical, dental, and vision coverage

Paid vacation/holidays

On-the-job training

Job summary

Johnson Controls International plc. in the United States seeks a Sales Support professional to assist the branch Sales Team and Sales Managers, ensuring timely responses to customer needs and smooth coordination of the contract process.

You will work with Operations and Sales Teams to expedite contract bookings, help prepare proposals, and maintain documentation. The role requires independence, strong organization, and effective communication.

Qualifications

• High School diploma required with 4 years related experience.
• Associate degree with 1-year minimum experience or a bachelor’s degree or with experience in the sales support, operations support, customer service support role in contracting or technical industry preferred.
• Computer skills to include Advanced Microsoft Word, Excel, Access, SharePoint, Webservices and Desktop Publishing.
• Ability to work independently.
• Salary range: $86,000 - $118,300; benefits package included.

Responsibilities

• Assists the branch Sales Team and Sales Managers to ensure consistent and timely responses to our customer's needs.
• Work with Operations Teams and Sales Teams to expedite the contract booking process.
• Support the Team's administrative needs to facilitate quality customer interaction.
• Work involves problem solving skills, working independently, and exercising judgment to accomplish most tasks, as well as teaming with the administrative employees providing a wide range of support and work coordination to a variety of functions and processes.

Skills

Independent work

Education

High School diploma with 4 years related experience

Associate degree with 1-year minimum experience or Bachelor's degree

Tools

Microsoft Word

Excel

Access

SharePoint

Webservices

Desktop Publishing

Job description

What we offer

• Competitive salary
• Paid vacation/holidays/sick time - 15 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
• Extensive product and on the job/cross training opportunities
• With outstanding resources
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

What you will do

Assists the branch Sales Team and Sales Managers to ensure consistent and timely responses to our customer's needs.

Work with Operations Teams and Sales Teams to expedite the contract booking process.

Support the Team's administrative needs to facilitate quality customer interaction.

Work involves problem solving skills, working independently, and exercising judgment to accomplish most tasks, as well as teaming with the administrative employees providing a wide range of support and work coordination to a variety of functions and processes.

How you will do it

Open Globe (Salesforce):
Assist Sales Managers in maintaining the integrity of the CRM database including forecast reports, hit-list reports, opportunity reports, opportunity re-assignments, maintenance, etc.

Contract Accounting:
Support the Contract Booking Process for the branch with respect to customer maintenance and account creation. Support sales management in conversion on Letters of Intent to final contract. Assist sales in maintaining and securing bid and performance Bonds, Pre-Qualification Questionnaires and order legal paperwork and forms to aid in finalization of contract award. Responsible for handling contract pre-entries and file maintenance.

Sales Support:
Aid in the preparation of customer proposals. Maintain branch resume database for use in proposals. Assist in preparation of PowerPoint presentations, letters, spreadsheets, and miscellaneous projects. Support branch admin in ensuring current stock of sales supplies and brochures.

General Support:
Provide customer support in sales absence. Take/forward message to sales personnel as requested by customers. Support sales and sales management in coordinate sales meetings, trade shows, customer events, etc. Ability to represent Johnson Controls at industry events, association meetings, etc. Interacts with regional sales leadership in coordination of sales/customer training events. You will also be assigned general office administration duties: ordering of supplies, answering phones and any other tasks as directed.

What we look for

• High School diploma is required with 4 years of related experience.
• Associate degree with 1-year minimum experience or a bachelor's degree or with experience in the sales support, operations support, customer service support role in contracting or technical industry preferred.
• Computer skills to include Advanced Microsoft Word, Excel, Access, SharePoint, Webservices and Desktop Publishing.
• Ability to work independently.
• HIRING SALARY RANGE: $86,000 - $118,300 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply.

This position includes a competitive benefits package.

To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world's largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.