Inside Sales Engineer, HVAC Controls

YDU JC Air Cond & Ref Inc.- Dubai; United States; On-site; USD 75,000 - 91,000; Full time

Benefits offered by this job

Competitive salary

Paid time off 15 days first year

401K, medical, dental, vision from day

Collaborative team environment

Zero Harm safety policy

Job summary

Johnson Controls is seeking an Inside Sales Engineer to support North American channel partners and the field sales team in the Building Automation Systems industry. You will provide pricing, product specifications, and project application support to align solutions with customer needs.

The role requires a Bachelor’s degree (engineering preferred), strong communication, MS Office and Salesforce skills, and experience with SAP.

Qualifications

• Bachelor’s degree minimum.
• Engineering degree preferred.
• Excellent written and oral communication skills for virtual and in-person presentations.
• Proficiency with MS Office (Word, Excel, PowerPoint) and email.
• Experience with CRM tools such as Salesforce and ERP interfaces like SAP.

Responsibilities

• Provide pricing, product specifications, and project application requirements support.
• Use technical knowledge to align solutions with customer needs.
• Develop and maintain relationships with customer accounts to support growth and identify opportunities.
• Lead product and program presentations for existing and prospective customers.
• Record activities and opportunities in Salesforce and use data to support decisions.

Skills

Excellent communication

MS Office

Organizational skills

Travel up to 20%

Technical selling experience

Education

Bachelor’s degree minimum

Engineering degree preferred

Tools

Salesforce

SAP

Job description

Build your best future with the Johnson Controls team. As a global leader in smart, healthy and sustainable buildings, we are committed to reimagining the performance of buildings to serve people, places and the planet. Join a winning team that supports customers around the world while giving you opportunities to learn, grow, and make a meaningful impact.

What we offer

• Competitive salary
• Paid vacation/holidays/sicktime- 15 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Check us out!: A Day in a Life at Johnson Controls | Sales Roles

What you will do

The Inside Sales Engineer will support North American channel partners and the field sales team in the Building Automation Systems industry.

• Provide customer support for pricing and delivery, product specifications, and project application requirements.
• Use technical knowledge to support discussions between sales and customers and help align solutions to customer needs.
• Develop and maintain relationships with assigned customer accounts to support growth and identify new business opportunities.
• Establish a weekly cadence with assigned channel partners and maintain consistent follow-up.
• Respond to customer issues related to order management, quality concerns, pricing discrepancies, and product application support.
• Collaborate with Pricing, Customer Service, Commercial Operations, and Product Management to resolve issues and move opportunities forward.
• Lead product and program presentations for existing and prospective customers.
• Record sales activities and opportunities in Salesforce and use sales data to support decisions and business cases.
• Support increased customer adoption of the online ordering portal through live demonstrations, feedback collection, and product data uploads.

How You Will Do It

• Stay close to customer needs and respond quickly with accurate technical and commercial support.
• Bring a problem-solving mindset to pricing, order management, and product application questions.
• Work across functions with a collaborative, accountable approach to remove obstacles for customers.
• Use Salesforce, MS Office, and sales data to keep activities organized and decisions well supported.
• Present product and program information clearly in both virtual and in-person conversations.
• Help customers adopt the online ordering portal by demonstrating value and collecting actionable feedback.
• Build trust through consistent communication, professional judgment, and a focus on what matters most for the customer.

Qualifications

• Bachelor’s degree minimum; an Engineering degree is highly preferred.
• Excellent written and oral communication skills, including virtual and in-person presentation skills.
• Proficiency with MS Office programs, including MS Word, MS Excel, and MS PowerPoint, as well as internet software and email.
• Strong organizational skills, time management, and attention to detail.
• Located in Glendale, WI, or able to work from the greater Milwaukee area office location.
• U.S. citizen or legal right to work in the U.S.
• Nice to Have Technical selling experience.
• Experience with CRM tools such as Salesforce.
• Experience with ERP interfaces such as SAP.
• Strong analytical and problem-solving skills.
• Ability to travel up to 20%.

HIRING SALARY RANGE: $75,000-$91,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)

This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis.

This position includes a competitive benefits package.

The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile.

All hiring decisions are ultimately made by human reviewers.

To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.