Security & Resilience Program Manager (TSA/BCM)

DHL Global Forwarding; Miami (FL); On-site; USD 68,722 - 91,630; Full time

Benefits offered by this job

Competitive base salary

Performance-based incentives

401(k) Match

Stock Purchase Plan

Medical benefits

Vision benefits

Dental benefits

Paid Time Off

Job summary

DHL Global Forwarding in Miami seeks a Security and Operational Resilience Program Management Specialist to lead regulatory compliance, TSA/CTPAT administration, and BCM support across the network. You will manage STA lifecycles, vendor programs, and training tracking while coordinating closely with regional teams.

Essentials include English and Spanish proficiency, a college degree or equivalent, and the ability to travel ~33%.

Qualifications

• U.S. citizenship required for TSA program.
• College degree or equivalent; relevant experience is a plus.
• Frequent travel (~33%) may be required.
• Proficiency in English and Spanish (read, write, speak).

Responsibilities

• Lead regulatory compliance and program administration for TSA/CTPAT.
• Manage TSA STA lifecycle and oversee ~5,600 active STAs.
• Administer AR program for ~340 vendors and TSA requirements.
• Coordinate with US Cartage and vendors for onboarding and monthly reconciliation.
• Maintain TSA timelines and track training programs (~11,000 annual records).
• Oversee SharePoint TSA/CTPAT sites and document management.
• Support BCM and Security programs with data governance and reporting.

Skills

Integrity

Multi-tasking

Detail oriented

Analytical thinking

Finance & administration

MS Office

Local market knowledge

Security environment basics

IT systems

Independent work

Education

College degree or equivalent

Criminal Justice

Business Administration

Paralegal studies

Tools

MS Office Suite

IACMS

XTC/XDS/XVM systems

Job description

DHL Global Forwarding in Miami seeks a Security and Operational Resilience Program Management Specialist to lead regulatory compliance, TSA/CTPAT administration, and BCM support across the network. You will manage STA lifecycles, vendor programs, and training tracking while coordinating closely with regional teams.

Essentials include English and Spanish proficiency, a college degree or equivalent, and the ability to travel ~33%.