Security/Receptionist FT evening shift

St. Francis Center for Rehabilitation & Healthcare; Darby (Delaware County); On-site; USD 19,000 - 25,000; Full time

Job summary

St. Francis Center for Rehabilitation & Healthcare seeks a friendly receptionist to greet residents, families and staff, answer phones, and distribute visitor passes. You will follow policies to ensure safety and confidentiality while delivering excellent service.

The role requires a high school diploma or equivalent and 6 months to 1 year of receptionist experience preferred. Impeccable communication and team collaboration are essential to support residents' well-being.

Qualifications

• Greeting residents, family members, staff and visitors in a welcoming manner.
• Answering telephones and distributing visitor passes per current policies.

Responsibilities

• Greet and assist residents, families and guests, providing information as needed.
• Answer phone calls, route inquiries, and take messages accurately.
• Distribute visitor passes while maintaining safety and confidentiality.
• Collaborate with health care providers to support residents’ needs.

Skills

Positive attitude

Problem solving

Communication skills

Team collaboration

Relationship building

Education

High school diploma or equivalent

Job description

Position Summary:
This position greets, smiles, and makes the residents, family members, staff, and visitors feel welcome. This position also answers telephones and distributes visitor passes, following all current policies and procedures to ensure safety for residents, family members, and staff; ensures all customer needs are being met offering assistance when necessary or requested.
Requirements:

• An inspiring, positive, get it done attitude
• Ability to problem solve, improvise and implement in high pressure or time sensitive situations
• Passionate about individualizing and ensuring a positive, meaningful experience
• Compassionate, sensitive and supportive of the emotional, spiritual, physical and health care needs of residents.
• Have a desire to build and develop relationships that enhance each individual's health care experience beyond the health care environment.
• Impeccable communication and interpersonal skills.
• Able to collaborate and work with a team of health care providers.

Qualifications:

• High school graduate or equivalent.
• Six months to one year experience as receptionist preferred.
• Able to maintain confidentiality.

EOE