Receptionist

Nexus at Palos; Palos Hills (IL); On-site; USD 34,000 - 42,000; Full time

Job summary

Nexus at Palos in Palos Hills, IL is seeking a friendly receptionist to be the first point of contact for residents, families, visitors, staff, and healthcare providers. You will support daily administrative operations while maintaining a welcoming, professional, and compassionate environment.

You will greet people, answer and route calls, manage front desk sign-in, and share information about services, visiting hours, and resident locations.

Qualifications

• High school diploma or equivalent preferred.
• Experience in receptionist, customer service, or healthcare office is a plus.
• Strong communication and interpersonal skills.
• Basic computer and telephone system knowledge.

Responsibilities

• Greet and assist residents, visitors, vendors, and staff.
• Answer and route incoming phone calls.
• Manage front desk operations and visitor sign-in procedures.
• Provide information about facility services, visiting hours, and resident locations.

Skills

Communication skills

Interpersonal skills

Customer service

Education

High school diploma or equivalent

Tools

Telephone system

Basic computer skills

Job description

Receptionist

Position Overview:

Serve as the first point of contact for residents, families, visitors, staff, and healthcare providers. This role supports daily administrative operations while creating a welcoming, professional, and compassionate environment.

Key Responsibilities:

• Greet and assist residents, visitors, vendors, and staff
• Answer and route incoming phone calls
• Manage front desk operations and visitor sign-in procedures
• Provide information about facility services, visiting hours, and resident locations

Benefits Offered:

• Affordable Medical, Dental & Vision Insurance – Quality coverage options to fit your needs and budget
• Short- & Long-Term Disability Coverage – Financial protection and peace of mind
• 401(k) with Company Match – Invest in your future with employer contributions
• Generous Paid Time Off – Includes vacation days, sick time, and paid holidays
• Tuition Reimbursement – Advance your education and grow your career
• Career Growth Opportunities – We prioritize internal promotions and professional development
• Employee Rewards & Recognition Programs – Celebrating your hard work regularly
• Weekly & Monthly Appreciation Events – Because your efforts deserve recognition
• Birthday & Work Anniversary Celebrations – We celebrate you
• Collaborative, Team-Oriented Culture – Work alongside supportive and dedicated colleagues

Preferred Qualifications:

• High school diploma or equivalent preferred
• Previous receptionist, customer service, or healthcare office experience is a plus
• Strong communication and interpersonal skills
• Basic computer and telephone system knowledge