Security Receptionist

Intuitive Machines, LLC; Palo Alto (CA); On-site; USD 29,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Health and welfare insurance

401(k)

Job summary

Lanteris Space Systems in California is seeking a front-desk security administrator to manage visitor flow, verify citizenship and site access, and uphold ID badge policies for ITAR-controlled areas.

You will maintain visitor records, support badging operations, answer calls, handle mail and deliveries, coordinate with SOC and security staff, and ensure confidentiality of data while delivering professional service to executives and guests.

Responsibilities

• Manage front-lobby visitor control, processing daily visitors, vendors, contractors, and customers through sign-in, government ID verification, and temporary badge issuance.
• Verify U.S. Citizenship/Person status and visit authorization, coordinating with the Security Operations Center before granting access to ITAR/EAR areas.
• Coordinate escort assignments with hosting employees to ensure visitors stay escorted in restricted areas.
• Administer visitor management system records, including pre-registrations, NDA acknowledgments, badge returns, and end-of-day reconciliation of badges.
• Enforce site security policies at entry, including badge display, anti-tailgating, and restrictions on prohibited items and personal devices.
• Escalate suspicious individuals and access attempts to SOC and on-site security officers.

Job description

Please review the job details below.

• Manage front-lobby visitor control, processing daily visitors, vendors, contractors, and customers through sign-in, government ID verification, and temporary badge issuance.
• Verify U.S. Citizenship/Person status and visit authorization, coordinating with the Security Operations Center before granting access to areas containing ITAR/EAR export-controlled hardware and technical data.
• Coordinate escort assignments with hosting employees, so that visitors stayed escorted in restricted and controlled areas.
• Administer visitor management system records, including pre-registrations, NDA acknowledgments, badge returns, and end-of-day reconciliation of outstanding badges.
• Enforce site security policies at the point of entry, including badge display, anti-tailgating, and prohibited-item and personal electronic device restrictions.
• Escalate suspicious individuals, unauthorized access attempts, and lobby incidents to the Security Operations Center (SOC) and on-site security officers.
• Issue, track, and audit temporary badges, parking passes, and loaner access cards. Reported discrepancies to Security leadership.
• Support badging operations for new hires and contractors, including photo capture, credential printing, and access-level request routing as needed.
• Serve as the facility’s first point of contact, delivering professional, courteous service to executives, customers, government representatives, and job candidates.
• Answer and route calls on a multi-line phone system, take messages, and direct inquiries to the correct departments while protecting sensitive company and personnel information (PII).
• Receive, log, and distribute incoming mail, packages, and courier deliveries to Mail Room personnel, and coordinate with Shipping and Receiving on freight and controlled shipments.
• Assist executive and administrative staff with conference rooms for meetings, customer visits, and facility tours, including catering and IT coordination as needed.
• Maintain lobby appearance, supplies, safety briefing materials, and required PPE for visitors and company personnel.
• Support emergency response by running visitor accountability during evacuations and drills and handing visitor logs to incident command.
• Maintain confidentiality of visitor records, employee information, and proprietary company data in accordance with information-protection and export-control requirements.
• Perform general administrative support, including data entry, office supply ordering, front-desk reporting, and special projects as assigned.
• And all other tasks, as assigned.
  

In support of pay transparency at Lanteris Space Systems, we disclose salary ranges on all U.S. job postings. The successful candidate’s starting pay will fall within the salary range provided below and is determined based on job-related factors, including, but not limited to, the experience, qualifications, knowledge, skills, geographic work location, and market conditions. Candidates with the minimum necessary experience, qualifications, knowledge, and skillsets for the position should not expect to receive the upper end of the pay range.

The base pay for this position within California is: $20.70 - $34.50 hourly.

For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range.

We offer a comprehensive package of benefits including paid time off, health and welfare insurance, and 401(k) to eligible employees. More information on our benefits will be shared with candidates as they move forward in the recruitment process.

The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire.

The date of posting can be found on the Lanteris Space Systems Career page at the top of each job posting.

Lanteris Space Systems values diversity in the workplace and is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.