Security Project Technician 2

Convergint Technologies; San Antonio (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Security Technician, where your technical skills and customer focus will shine. In this full-time role, you will be integral to installing and servicing a variety of security systems, ensuring top-notch customer satisfaction. With a commitment to growth and a culture that values inclusion, you'll be part of a dynamic team that thrives on collaboration and excellence. If you're passionate about delivering world-class service and want to grow with a company that values your contributions, this is the perfect opportunity for you.

Qualifications

• 3-5 years of relevant experience in security or fire alarm systems.
• Strong technical skills with the ability to troubleshoot and program systems.

Responsibilities

• Install, program, and service various security and fire alarm systems.
• Read blueprints and schematics to determine installation procedures.

Skills

Customer Focus

Technical Skills

Programming Skills

Troubleshooting

Communication Skills

Organizational Skills

Education

High School/GED

Tools

Fire Alarm Systems

Electronic Security Systems

Job description

Convergint is looking for a full-time, enthusiastic, results-driven, and forward-thinking Security Technician to join our amazing culture. In this role, you will install, program, system start-up/check-out, certify, and customer train on assigned projects including small to large projects that vary in complexity. As a Security Technician, you are a part of a dynamic team that allows you to grow as Convergint grows.

Who You Are

You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability, and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

What you’ll do with “Our Training and Your Experience”

• Installs, programs, tests, repairs, and services a variety of non-routine systems and equipment which may include security, fire alarm & life safety, and/or building automation.
• Reads basic blueprints, schematics, manuals, and other specifications to determine installation procedures; interprets manuals, schematics, and wiring diagrams, and repairs equipment.
• Operates systems to demonstrate equipment, commission new systems, analyze performance, and identify malfunctions.
• Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.
• Consults with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.
• May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
• Identifies potential project risks, communicates to appropriate parties, and assists in the development and implementation of strategies to minimize impact.
• Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects.
• Using technical knowledge, skills, and experience, acts as a mentor to less experienced staff.
• Performs other duties and responsibilities as requested or required.

What You’ll Need

• Exceptional customer focus and ability to work under pressure.
• Solid technical skills and experience with fire alarm systems, and/or electronic security systems.
• Solid programming skills and proven ability to troubleshoot problems.
• To be a self-starter and work well with minimal supervision.
• Strong verbal, written, and interpersonal communication skills.
• Solid organizational skills and the ability to handle multiple projects simultaneously.
• A valid driver’s license with a clean driving record.
• Ability to travel locally to jobsites on a regular basis.

Requirements:

Education: High School/GED or equivalent experience

Minimum Experience: 3-5 years relevant

Preferred Experience: (but not required):

• Relevant field service
• Certifications: Product-specific certifications, Industry-specific certifications and/or licenses.

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.