Security Project Manager

GardaWorld; Tulsa (OK); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with matching

PTO and holidays

Disability coverage

Life insurance

Uniform provided

Career growth opportunities

Job summary

GardaWorld Security Services is seeking a Security Project Manager in Tulsa, OK. This role requires adapting to dynamic assignments, overseeing staffing, and coordinating with clients to ensure high-quality security operations.

Responsibilities include managing personnel, documenting performance, and maintaining compliance with company policies. A strong background in security leadership, English fluency, and customer service are essential; a valid driver's license is preferred.

Qualifications

• High School Diploma or GED.
• Three+ years of security leadership experience.
• Authorized to work in the U.S.
• Fluent in English (written and spoken).
• Strong customer service focus and communication skills.

Responsibilities

• Maintain an accurate master staffing roster for the account.
• Coordinate leave requests and absences for supervised personnel.
• Respond promptly to client concerns and issues daily.
• Promote GardaWorld values and standards.
• Conduct security surveys and recommend improvements at client sites.

Skills

English fluency

Customer service

Communication

Leadership

Problem solving

Education

High School Diploma or GED

Tools

CRM software

Microsoft Office

Scheduling software

Job description

GardaWorld Security Services is Now Hiring a Security Project Manager!

Ready to suit up as a Security Project Manager?

What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the heart of the action.

As a Project Manager, your role will vary depending on the day and special event. Whether it’s customer service, patrols, or surveillance, we need you to adapt with agility and precision.

What’s In It For You

• Site Location: Tulsa, OK
• Set schedule: Mon-Thurs 6:30am - 5:30pm
• Competitive hourly wage of $24.00 / hr. (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities For Security Project Manager

• Maintain an accurate master staffing roster reflecting the number and status of all operational personnel assigned to the account.
• Process and coordinate employee leave requests and other absences for personnel under supervision.
• Respond promptly and professionally to client concerns, questions, and operational issues on a day-to-day basis.
• Promote and demonstrate GardaWorld's mission, standards, and organizational values.
• Conduct security surveys at existing client locations and provide recommendations regarding security needs and operational requirements.
• Monitor, document, and report the activities and performance of Quick Reaction Force personnel within the assigned division.
• Ensure security personnel are appropriately posted and communicate contract cancellations or changes to management in a timely manner.
• Maintain appropriate levels of employee discipline and accountability in accordance with company policies and standards.
• Monitor account costs, staffing levels, overtime, and operational overhead to ensure financial performance aligns with project revenue.
• Lead by example and consistently demonstrate GardaWorld's values of Integrity, Trust, Vigilance, and Respect.
• Promote employee engagement, recognition, development, and retention throughout the account.
• Maintain strong client relationships and support the long-term retention of assigned accounts.
• Monitor account-specific performance metrics and implement corrective actions and improvement plans when required.
• Conduct personnel inspections and ensure required training is completed for 100% of assigned personnel each month.
• Recruit qualified personnel to maintain appropriate staffing levels across assigned accounts.
• Develop supervisors and other employees for advancement and career growth.
• Ensure compliance with all company policies, procedures, contractual requirements, and applicable regulations.
• Become proficient in all required company software systems, including onboarding, scheduling, financial, and CRM platforms.
• Perform other duties and responsibilities as assigned by management.

Qualifications For Security Project Manager

• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Fluency in both spoken and written English.
• Excellent customer service skills, with a strong focus on client satisfaction.
• The ability to respond quickly and effectively to critical or emergency situations.
• Strong judgment and the ability to appropriately enforce client procedures, regulations, policies, and standards.
• The ability and willingness to work flexible schedules, including evenings, weekends, holidays, and other non-standard hours as required.
• A minimum of three years of experience with a reputable security company in a similar leadership or management capacity.
• A valid, clean driver's license.
• Strong computer literacy and the ability to learn and utilize company software systems.
• Strong communication, leadership, organizational, and problem-solving skills.
• The ability to work effectively under pressure while managing multiple operational priorities.
• If you have Security, Military, Law Enforcement experience - even better!
• You have a state license if required

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work.

26% of our corporate employees started as frontline workers.

If you're ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and concierge roles available.

Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment

License #19SGA5153