Security Professional - Front Desk Patrol

Allied Universal; Germantown (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading security services company seeks a Security Professional - Front Desk Patrol in Germantown, MD. This full-time role involves greeting visitors, monitoring access points, and ensuring security protocols are followed. Ideal candidates will have security experience and a dedication to customer service.

Benefits

Health Insurance

401k Plans

Ongoing Paid Training

Employee Discounts

Qualifications

• At least 2 years of security-related experience is required.
• Must be at least 21 years of age.
• Comfortable using a computer or tablet is preferred.

Responsibilities

• Provide customer service and monitor access at the front desk.
• Respond to incidents calmly while following protocols.
• Maintain detailed records of daily activities and incidents.

Skills

Customer Service

Problem-Solving

Reliability

Agility

Communication

Education

High School Diploma or Equivalent

Tools

Alarm Panels

Access Control Systems

Computers/Tablets

Job description

Overview

Allied Universal, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

Job Description

As a Security Professional - Front Desk Patrol in Germantown, MD, you will serve and safeguard clients in a range of industries.

As a Front Desk Security Officer, you will be stationed at the main entrance, greeting visitors and assisting with access control and badge procedures. Your presence helps to deter security-related incidents while providing excellent customer service and clear communication. You will monitor entry points, respond to alarms, and use computer or tablet systems as needed. Our team values reliability, agility, and innovation, always putting people first and working together with integrity to create a welcoming environment at the location.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

DayTimeMon03:00 PM - 09:00 PMTue03:00 PM - 09:00 PMWed03:00 PM - 09:00 PMThur03:00 PM - 09:00 PMFri03:00 PM - 09:00 PM

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures and following site-specific policies at the front desk.
• Monitor access to the location, verifying identification and credentials of individuals entering the premises.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain detailed records of daily activities, visitor logs, and any security-related incidents.
• Communicate professionally with staff, visitors, and emergency personnel as needed.
• Assist with emergency response activities when appropriate, following instructions and protocols specific to the location.

Minimum Requirements:

• Must have at least 2 years of security-related experience.
• Must be at least 21 years of age.
• Being comfortable using a computer or tablet is preferred.
• Experience with alarm panels is preferred.
• Experience with access control or badge systems is preferred.
• Possess a high school diploma or equivalent, or 5 years of verifiable experience.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Perks and Benefits:

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more...

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID2025-1392040