Security Portfolio Manager

GardaWorld; Alpharetta (GA); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer matching

Paid time off

Paid holidays

Disability coverage

Life insurance

Job summary

GardaWorld is seeking a Security Portfolio Manager to lead strategic direction and hands-on management across client sites in Georgia. The role focuses on security operations, risk assessment, and ensuring client satisfaction through proactive oversight and clear communications.

Ideal candidates bring years of management experience in security, strong leadership, and the ability to manage complex, multi-site environments with effective KPI-driven oversight.

Qualifications

• Five years of management experience in finance or security industries.
• Direct oversight of 30+ staff, both direct and indirect.
• Proven ability to assess risks and respond to client needs.
• Excellent written and verbal communication with clients.

Responsibilities

• Provide strategic direction and hands-on guidance to Supervisors for on-shift activities.
• Respond to escalations and communicate with client stakeholders.
• Assess immediate risks to customer safety and communicate findings.
• Oversee multiple client locations.
• Monitor KPIs for monthly and quarterly reviews.
• Support subordinates' performance and development.
• Manage staff concerns per company policy.
• Escalate issues to senior management as needed.

Skills

Management experience

People leadership

Risk assessment

Client communication

Data-driven decisions

Conflict management

Tools

MS Office

Security systems

Job description

Security Portfolio Manager Opportunity!

GardaWorld is hiring a Security Portfolio Manager. The Security Portfolio Manager will develop and execute all client needs associated with the management of multiple client sites within the Georgia Region, to ensure an ongoing pool of available and qualified candidates meet the contract hiring needs.

What’s In It For You

• Competitive Salary: $65,000 - $70,000k / year
• Work Site Location: Alpharetta, GA
• Set Schedule: This position may require long hours and weekend work.
• Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
• Career Growth: Career growth opportunities at GardaWorld

Your Responsibilities

• Provide strategic direction and hands-on guidance to Supervisors and other team members to manage all activities and emerging issues that occur on-shift, including physical security, safety, and business continuity events
• Respond to escalations and provide direct assistance/communications to client stakeholders,
• Utilize professional judgement to assess immediate risks to the safety and security of customers; provide timely communications to customers about those risks when needed
• Provide oversight for multiple client locations.
• Monitor and track metrics and key performance indicators for monthly and quarterly review as required by the client contract
• Provide direct support and engagement to help subordinates reach their performance potential within assigned roles and meet broader professional development goals
• Manage performance-related staff concerns and issues in accordance with company policies
• Escalate issues as required to more senior-level management and/or client

Your Qualifications

• Five (5) years’ experience in a management based role withing finance/security industry.
• Management experience to include direct, simultaneous oversight of at least 30 subordinates (direct and indirect)
• Work experience demonstrating a proven track-record in three key areas:
• Managing diverse teams under pressure to achieve results while fostering a supportive, collaborative environment
• Managing timely assessments of potential risks to the customer and overseeing immediate response to the satisfaction of stakeholders and/or in accordance with established policies and procedures; and
• Managing multiple priorities and concerns and escalating significant issues to senior-level management as necessary
• Educational or work experience gathering and analyzing data to create metrics that support positive change and continuous improvement recommendations
• Demonstrated effectiveness as a direct manager-of-record to diverse, cross-functional teams filling junior and junior-mid-level roles in an organizational hierarchy
• Excellent oral communications skills, with proven ability to communicate directly with client and other customers
• Excellent written communications skills, to include editing final products for business leader and customer consumption
• Demonstrated ability to effectively manage change and conflict
• Ability to maintain correspondence, discussions, and materials in strictest confidence
• Effective management skills in high-intensity, dynamic situations
• Ability to manage competing priorities and reprioritize according to situation or client expectations
• Professional judgement to elevate issues requiring senior-level management support and response
• Proficient computer skills with the ability to quickly navigate and oversee the use of multiple systems and applications
• Ability to maintain situational awareness of multiple security systems and applications simultaneously
• Strong business acuity
• Ability to effectively manage multiple employees with diverse personalities and

Competencies

Your Skills and Competencies:

• Hands-on Approach
• Business Acumen
• Problem Solving
• Communication
• Consultation
• Cultural Awareness
• Leadership & Navigation
• Relationship Management
• Ethical Practice
• Resilience

Ideal Skills, Characteristics, & Experiences:

• Results and people-oriented, balancing business considerations
• Process-driven mentality
• Highly organized
• Self-motivated with a high sense of urgency
• Stable, progressive work history
• Excellent communication skills
• Acts with integrity
• Resilient and adaptable
• Competitive spirit
• Ability to develop relationships at all levels
• Willingness to get involved in all aspects of the business

GardaWorld: Make the World a Safer Place

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. This could be more than a job - 26% of our corporate employees started as frontline workers.

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.