Security Operator - 2nd Shift

Wolverine Solutions Group; Detroit (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated 2nd Shift Security Operator to ensure safety and security across its operations. This role involves monitoring and responding to potential threats, collaborating with law enforcement, and managing surveillance systems. The ideal candidate will have a strong background in security or law enforcement, with the ability to multi-task and handle high-pressure situations. Join a dynamic team that prioritizes safety and security for personnel and assets, while working a rotating schedule that allows for work-life balance. If you are passionate about safety and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• 2+ years in security, law enforcement, or military experience required.
• Proficiency in operating video surveillance systems is essential.

Responsibilities

• Gather information from various sources to assess potential threats.
• Handle high-stress situations and manage emergency communications.

Skills

Security experience

Video surveillance operation

Multi-tasking

De-escalation skills

Tools

Incident management software

Camera surveillance systems

Job description

What email address should a hiring manager use to contact you?

Availability to work 24/7 including weekends and holidays.

Minimum Requirements

1. 2 years of experience in security, law enforcement, military, or related experience.
2. Experience operating video surveillance systems.
3. Proficiency in multi-tasking multiple programs simultaneously.
4. Basic de-escalation skills to provide high-level client service.

Preferred Qualifications

1. 4 years of experience in security, law enforcement, military, or related experience.
2. Experience dispatching security and law enforcement entities.

Job Summary

The 2nd Shift Security Operator gathers information and acts on any potential threats to Family of Companies personnel, physical assets, image, reputation, or other stakeholders while driving safety within the Family of Companies (FOC) and surrounding areas. Security Operator - 2nd Shift works a rotating 7-week schedule of 4x 10-hour days per week.

Responsibilities

1. Gather information from multiple open-source locations, including various media outlets, government agencies and subscription services.
2. Create, review and edit various incident management reports to be disseminated to leadership.
3. Calmly and effectively handle high-stress situations, such as crisis management incidents and emergency communications.
4. Collaborate with Contracted Security and law enforcement partners by assisting with run sheets, badges, radios, briefings, and their initial investigations (such as surveillance findings), manage dispatch console and dispatch accordingly using proper radio etiquette.
5. Manage multiple email boxes, compose emails, and properly categorize emails.
6. Complete thorough camera surveillance investigations.
7. Operate analytical and camera surveillance systems to identify suspicious behavior and activity in or near owned and occupied properties.
8. Handle, document, and route escalated calls/surveillance requests/concerns to leadership.
9. Familiarity with FOCs 180+ assets and monitor these assets via access control programs including any events that may impact these assets.
10. Assistance with commercial and residential tenant requests, such as building/parking/access control concerns.
11. Complete open-source background investigations including social media deep dives.

Disclaimer: This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.