Security Operator - 2nd Shift

Rock Central LLC; Detroit (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated 2nd Shift Security Operator to ensure the safety and security of personnel and assets. This role involves monitoring video surveillance systems, managing high-stress situations, and collaborating with law enforcement. The Security Operator will work a rotating schedule of 4x10 hour days, gathering crucial information from various sources and responding effectively to incidents. If you have a background in security or law enforcement and are looking for a challenging and rewarding opportunity, this position is perfect for you.

Qualifications

• 2+ years of experience in security, law enforcement, or military roles.
• Ability to operate video surveillance systems and handle high-stress situations.

Responsibilities

• Gather information from multiple sources and create incident management reports.
• Handle crisis management incidents and collaborate with security and law enforcement.

Skills

Security Experience

Law Enforcement Knowledge

Video Surveillance Operation

Multi-tasking

De-escalation Skills

Tools

Video Surveillance Systems

Incident Management Software

Access Control Programs

Job description

Minimum Qualifications

• Availability to work 24/7 including weekends and holidays

• 2 years of experience in security, law enforcement, military, or related experience

• Experience operating video surveillance systems

• Proficiency in multi-tasking multiple programs simultaneously

• Basic de-escalation skills to provide high-level client service

Preferred Qualifications

• 4 years of experience in security, law enforcement, military, or related experience

• Experience dispatching security and law enforcement entities

Job Summary

The 2nd Shift Security Operator gathers information and acts on any potential threats to Family of Companies personnel, physical assets, image, reputation, or other stakeholders while driving safety within the Family of Companies (FOC) and surrounding areas. Security Operator - 2nd Shift works a rotating 7-week schedule of 4x 10-hour days per week.

Responsibilities

• Gather information from multiple open-source locations, including various media outlets, government agencies and subscription services

• Create, review and edit various incident management reports to be disseminated to leadership

• Calmly and effectively handle high-stress situations, such as crisis management incidents and emergency communications

• Collaborate with Contracted Security and law enforcement partners by assisting with run sheets, badges, radios, briefings, and their initial investigations (such as surveillance findings), manage dispatch console and dispatch accordingly using proper radio etiquette

• Manage multiple email boxes, compose emails, and properly categorize emails

• Complete thorough camera surveillance investigations

• Operate analytical and camera surveillance systems to identify suspicious behavior and activity in or near owned and occupied properties

• Handle, document, and route escalated calls/surveillance requests/concerns to leadership

• Familiarity with FOCs 180+ assets and monitor these assets via access control programs including any events that may impact these assets

• Assistance with commercial and residential tenant requests, such as building/parking/access control concerns

• Complete open-source background investigations including social media deep dives

Disclaimer

This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.