Security Operator - 2nd Shift

Hispanic Alliance for Career Enhancement; Detroit (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated 2nd Shift Security Operator to enhance safety for its personnel and assets. This role involves gathering critical information, managing surveillance systems, and collaborating with law enforcement to ensure a secure environment. The ideal candidate will thrive in high-pressure situations and demonstrate proficiency in multi-tasking. Working on a rotating schedule, you'll play a key role in maintaining the safety and integrity of the Family of Companies. If you are committed to security and have a proactive approach to risk management, this opportunity is perfect for you.

Qualifications

• 2 years of experience in security, law enforcement, or military.
• Proficiency in handling high-stress situations and crisis management.

Responsibilities

• Gather information from various media and agencies for threat assessment.
• Create and edit incident management reports for leadership.
• Manage surveillance investigations and monitor suspicious activities.

Skills

Security experience

Video surveillance systems

Multi-tasking

De-escalation skills

Tools

Incident management systems

Camera surveillance systems

Job description

Minimum Qualifications

• Availability to work 24/7 including weekends and holidays
• 2 years of experience in security, law enforcement, military, or related experience
• Experience operating video surveillance systems
• Proficiency in multi-tasking multiple programs simultaneously
• Basic de-escalation skills to provide high-level client service

Preferred Qualifications

• 4 years of experience in security, law enforcement, military, or related experience
• Experience dispatching security and law enforcement entities

Job Summary

The 2nd Shift Security Operator gathers information and acts on any potential threats to Family of Companies personnel, physical assets, image, reputation, or other stakeholders while driving safety within the Family of Companies (FOC) and surrounding areas. Security Operator - 2nd Shift works a rotating 7-week schedule of 4x 10-hour days per week.

Responsibilities

• Gather information from multiple open-source locations, including various media outlets, government agencies and subscription services
• Create, review and edit various incident management reports to be disseminated to leadership
• Calmly and effectively handle high-stress situations, such as crisis management incidents and emergency communications
• Collaborate with Contracted Security and law enforcement partners by assisting with run sheets, badges, radios, briefings, and their initial investigations (such as surveillance findings), manage dispatch console and dispatch accordingly using proper radio etiquette
• Manage multiple email boxes, compose emails, and properly categorize emails
• Complete thorough camera surveillance investigations
• Operate analytical and camera surveillance systems to identify suspicious behavior and activity in or near owned and occupied properties
• Handle, document, and route escalated calls/surveillance requests/concerns to leadership
• Familiarity with FOCs 180+ assets and monitor these assets via access control programs including any events that may impact these assets
• Assistance with commercial and residential tenant requests, such as building/parking/access control concerns
• Complete open-source background investigations including social media deep dives

Disclaimer

This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.