Security Operations Technician

Epic; Winston-Salem (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Epic is seeking a Security Operations Technician to join our SOC team, ensuring the security of our SaaS infrastructure for major healthcare organizations. This entry-level position includes responsibilities such as identifying security events and recommending new security solutions while providing relocation assistance to Madison, WI. Enjoy a comprehensive benefits package and progressive work culture in a growing tech community.

Benefits

Financial relocation assistance

Comprehensive benefits

Merit-based pay

Annual raises

Bonuses

Stock grants

Affordability perks in Madison

Sabbatical after five years

Qualifications

• Entry-level position requiring familiarity with security operations.
• Legal to work in the U.S. without sponsorship.
• Availability for 1st, 2nd, or 3rd shifts.

Responsibilities

• Identifying security events and coordinating response.
• Following policies and escalating issues as necessary.
• Reporting potential security incidents.

Skills

Firewalls

Intrusion detection/prevention

VPNs

Application whitelisting

DLP

Log analysis

Security operations

Scripting (PowerShell)

Access management

Active Directory

Physical security

SIEM

MFA

ITIL tools

Education

Security certifications (GSEC, SSCP, ECSA, Security+)

Job description

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Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

As a Security Operations Technician with Epic Hosting, you will be part of a SOC team that secures Epic's SaaS infrastructure for some of the largest healthcare organizations in the country. You’ll identify security events, coordinate investigation and response across multiple teams, and implement long-term process improvements. Staying updated on emerging security threats to recommend and deploy new security solutions is also key. Learn more at https://careers.epic.com/Jobs/Hosting.

Live affordably in a city known for its rising tech talent.

Epic is located just outside Madison, Wisconsin, a rapidly growing tech hub and home to the University of Wisconsin. Madison is renowned for its green spaces, affordability, and vibrant community.

More than just important work

Our themed campus encourages productivity and collaboration. Enjoy affordable, restaurant-quality meals prepared by talented chefs, and after five years, earn a four-week sabbatical to travel the world. Staff have kayaked in Patagonia, attended concerts in Ireland, and more.

We offer comprehensive benefits, merit-based pay, annual raises, bonuses, and stock grants. Our global healthcare and inclusive culture support delivering quality care for all patients. See our non-discrimination statement at https://careers.epic.com/EEO.

• Familiarity with firewalls, intrusion detection/prevention, VPNs, application whitelisting, and DLP.
• Experience with log analysis, monitoring, and security operations centers.
• Security certifications such as GSEC, SSCP, ECSA, Security+ are a plus.
• Knowledge of scripting (PowerShell) helpful.
• Experience with access management, Active Directory, and physical security is a plus.
• Familiarity with SIEM, MFA, and ITIL tools is beneficial.
• Relocation to Madison, WI (reimbursed).
• Legal to work in the U.S. without sponsorship.
• Availability for 1st, 2nd, or 3rd shifts.
• COVID-19 vaccination required.

As part of the Hosting team, responsibilities include:

• Following policies and escalating issues as needed.
• Reporting potential security incidents.
• Meeting all security responsibilities outlined in policies.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Computer Networking, Security, and IT Services

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