Security Operations & Staffing Lead

Allied Universal; Miami (FL); On-site; USD 37,000 - 49,000; Full time

Job summary

Allied Universal is seeking an Operations Support Manager in Florida to oversee staffing, payroll systems, and scheduling at the site level. You will collaborate with security and regional management to meet contractual and financial goals, assign shifts, and maximize officer utilization to reduce overtime.

The role requires leadership, staffing planning, and experience in security operations, with a comprehensive onboarding program provided to support success in this position.

Qualifications

• High school diploma or equivalent required.
• Prior experience as a team leader.
• Bachelor’s degree in protective service, business, or related field.
• Associate’s degree (60 credits) in criminal justice with military service preferred.
• 2 years of verifiable data center security experience.
• 3 years of verifiable private/corporate security experience.

Responsibilities

• Manage payroll and scheduling systems to ensure staffing and accurate compensation.
• Maintain future work schedules and track training and certifications.
• Measure proficiency of security staff and implement quality assurance programs.

Skills

Team leadership

Scheduling coordination

Payroll systems

Education

Bachelor’s degree in protective service or related field

Associate’s degree in criminal justice

High school diploma or equivalent

Job description

Allied Universal is seeking an Operations Support Manager in Florida to oversee staffing, payroll systems, and scheduling at the site level. You will collaborate with security and regional management to meet contractual and financial goals, assign shifts, and maximize officer utilization to reduce overtime.

The role requires leadership, staffing planning, and experience in security operations, with a comprehensive onboarding program provided to support success in this position.