Security Operations Managers

Sunstates Security; Kansas City (MO); On-site; USD 78,000 - 88,000; Full time

Job summary

Sunstates Security is seeking a Senior Operations Manager to lead operations in Kansas City. The role involves managing contract sites, ensuring top-tier customer service and employee management. A bachelor's degree and significant experience in the security industry are preferred, along with strong leadership and communication skills. A competitive compensation package, including medical and 401(k), is offered.

Benefits

Monthly vehicle allowance

Mileage reimbursement

Annual performance-based bonus

Full medical, dental & vision coverage

401k plan with company match

Tuition assistance

Qualifications

• 5+ years of related management experience in security, law enforcement, or military.
• Ability to work independently.
• Valid driver's license with a good driving record.

Responsibilities

• Oversee daily functioning of a portfolio of contract sites.
• Train and develop supervisory staff for operational effectiveness.
• Coordinate payroll, billing, and staffing functions.

Skills

Leadership

Communication

Organizational skills

Time management

Education

Bachelor’s degree from a four-year college or university

Tools

MS Office

Job description

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This range is provided by Sunstates Security. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$78,000.00/yr - $88,000.00/yr

Join one of the fastest-growing and largest privately held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce.

We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more. Employees are provided with the tools and knowledge they need to be successful and hands-on management support.

Recent national awards received by Sunstates include Outstanding Contract Security Company in 2022 & 2023 and INC’s America’s Fastest Growing Private Companies list.

Sunstates Security’s mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company.

Job Description:

Sunstates Security has an immediate openings for a talented and motivated Senior Operations Manager and Operations Manager to help lead our Kansas City area. The Operations Manager is responsible for the daily functioning of a portfolio of contract sites including operations, customer service, personnel management, security & safety in accordance with Sunstates objectives.

*Local candidates only as this role must be available to visit client sites in the region.

The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers.

This position offers a full compensation package ranging from $78,000 to $88,000*, which includes:

• Monthly vehicle allowance
• Mileage (paid at current IRS rate)
• Annual performance-based bonus
• Full medical, dental & vision insurance coverage
• 401k plan with company match
• Tuition assistance

* Compensation is based on experience and level hired at.

The Operations Manager will assist in the administration of the region by:

• Training, developing, and motivating supervisory staff to effectively oversee all day-to-day operations of the site security personnel.
• Supervising other line managers including but not limited to Site Managers and Site Supervisors.
• Overseeing the employee onboarding process including new hire interviewing, selection of candidates, training and licensure, and new hire paperwork.
• Training subordinate supervisors on software systems, procedural guidelines, and Company policies, and enforcing consistency in policy practice.
• Coordinating operational functions including payroll and billing, accounts receivable aging, staffing, scheduling, and personnel issues.
• Carrying out site assist visits and audits in accordance with the Quality Assurance program.
• Coordinating with the Regional Manager and Senior Vice President of Operations to establish regional goals and objectives and communicate these with branch staff.
• Working with sales and marketing to identify and develop new business opportunities.

The requirements for the Operations Manager include:

• Bachelor’s degree from a four (4) year college or university is preferred.
• 5 or more years of related management and leadership in the security industry, law enforcement, or military.
• Excellent organizational, leadership, communication, and time management skills.
• Ability to work independently with strong portfolio management skills.
• Computer proficiency with MS Office products.
• Valid driver’s license and good driving record.
• Ability to travel and regularly visit all site locations in the Kansas City area.
• Flexibility to be on call as needed during all shifts.
• May perform other duties as assigned by Management and in coordination with the Regional Manager.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Customer Service

• Industries

  Security and Investigations and Staffing and Recruiting

Referrals increase your chances of interviewing at Sunstates Security by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Tuition assistance

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