Operations Manager

Sell2Rent; Mission (KS); Remote; USD 60,000 - 90,000; Full time

Job summary

Join a mission-driven company as an Operations Manager, where you'll play a crucial role in enhancing our technology systems and data reporting infrastructure. This position offers you the chance to lead cross-functional alignment, manage analytics, and drive system implementations in a 100% remote and collaborative environment.

Benefits

100% remote team with a collaborative culture

High-impact role with autonomy and growth potential

Opportunities to innovate and make your mark

Qualifications

• 3 years of experience in operations or business systems.
• Proven experience with Zoho One Suite.
• Strong technical skills in translating business needs.

Responsibilities

• Manage EOM, EOQ, and EOY reporting responsibilities.
• Lead configuration and rollout of new platforms.
• Administer Zoho CRM and design automated workflows.

Skills

Analytical mindset

Data manipulation

Project management

Documentation

Communication

Tools

Zoho CRM

Zoho Analytics

Zoho Campaigns

Google Workspace

Slack

Zoom

Job description

As Passionate Entrepreneurs, But Most Importantly As Family Members And Responsible Citizens, We Believe That The Cornerstone Of Any Business Must Rely On Benefiting Society While Offering A Transparent Solution That Generates Market Efficiency And A Healthier Market.

Job Description

This is a remote position.

Sell2Rent is revolutionizing homeownership by empowering homeowners to sell their property and remain in it as renters. We connect them with investors looking for long-term, stable, tenant-in-place investment opportunities—providing financial relief for the homeowner and secure returns for the investor.

Role Overview

As our Operations Manager , you'll be at the heart of our business operations, technology systems, and data reporting infrastructure. You'll drive cross-functional alignment by leading system implementations, managing data analytics, and ensuring our tools and processes scale with our rapid growth.

This role is perfect for someone who’s equally comfortable with high-level strategic thinking and rolling up their sleeves to build dashboards, test CRM workflows, and analyze performance metrics.

Key Responsibilities

Requirements Gathering & Tech Solutions

Create, maintain, and review business requirements, workflows, and technical documentation.

Research, evaluate, and recommend tools and integrations to support company growth.

Collaborate with external vendors and internal teams for implementation and support.

Data Management & Analytics

Manage all EOM, EOQ, and EOY reporting responsibilities.

Own the creation and maintenance of centralized dashboards in Zoho Analytics .

Validate and clean data from multiple systems to ensure accuracy across all reporting.

Generate recurring and ad hoc performance reports for leadership and stakeholders.

Systems Implementation & Quality Assurance

Lead the configuration and rollout of new platforms and internal tools.

Monitor QA processes and manage technical incident resolution end-to-end.

Maintain documentation for implementations and bug tracking.

CRM Administration & Marketing Automation

Administer Zoho CRM , Zoho Campaigns , and related platforms.

Design, launch, and maintain automated workflows for lead nurturing, internal alerts, and campaign execution.

Customize CRM fields, layouts, and processes to meet evolving business needs.

Strategic Operations & Cross-Functional Collaboration

Design scalable business processes that enhance productivity and reduce friction.

Collaborate closely with sales, marketing, and product teams to identify needs and propose system improvements.

Share insights and feedback with product leadership to improve customer and user experience.

Requirements

3 years of experience in operations, business systems, or CRM/analytics management roles.

Proven experience with Zoho One Suite (CRM, Analytics, Campaigns, etc.).

Strong technical skills with an ability to translate business needs into system requirements.

Analytical mindset with expertise in data manipulation and visualization.

Familiarity with remote team environments and collaborative tools like Google Workspace, Slack, and Zoom.

Excellent project management, documentation, and communication skills.

100% remote team with a collaborative culture

Mission-driven company reshaping the housing market

High-impact role with autonomy and growth potential

Opportunities to innovate and make your mark