Security Operations Manager (#75)

Sunstates Security; Atlanta (GA); On-site; USD 65,000 - 75,000; Full time

Job summary

Sunstates Security is seeking a motivated Operations Manager to oversee multiple security accounts in Atlanta. This full-time position offers a competitive salary up to $75,000 plus performance bonuses and comprehensive benefits. The ideal candidate will lead a team, manage operations, and maintain customer relationships while ensuring a high standard of service across all site locations.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401k Plan with company match

Annual performance-based bonus

Tuition assistance

Vehicle allowance

Generous PTO

Qualifications

• Bachelor’s degree and 3+ years of related experience in security industry.
• Ability to qualify for a security officer license.
• Excellent leadership, communication, and organizational skills.

Responsibilities

• Manage day-to-day operations of site security personnel.
• Oversee employee onboarding and training processes.
• Coordinate operational functions including payroll and billing.

Skills

Organizational Skills

Leadership

Communication

Time Management

Computer Literacy

Problem Solving

Education

Bachelor's Degree from a four year college/university

Associates Degree

Job description

Job Skills / Requirements

Sunstates Security has an immediate opening for a talented and motivated Operations Manager to manage multiple accounts for metro Atlanta, GA, and the surrounding area.

The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers.

This position offers a full compensation package of up to $75,000 - which includes --

• Base salary - paid weekly
• Annual performance-based bonus - up to 10% of base salary
• Monthly vehicle allowance
• Mileage paid at current IRS rate
• Full medical, dental, vision, and life insurance coverage
• 401k plan with company match
• Generous PTO
• Tuition assistance

The Operations Manager will assist in the administration of the region by:

• Training, developing, and motivating supervisory staff to effectively oversee all day-to-day operations of the site security personnel.
• Overseeing the employee onboarding process including new hire interviewing, selection of candidates, training and licensure, and new hire paperwork.
• Training subordinate supervisors on software systems, procedural guidelines, and company policies and enforcing consistency in policy practice.
• Coordinating operational functions including payroll and billing, accounts receivable aging, staffing, scheduling, and personnel issues.
• Carrying out site assist visits and audits in accordance with the Quality Assurance program.
• Coordinating with Regional Manager and Regional Director to establish branch goals and objectives and communicate these with branch staff.
• Working with sales and marketing to identify and develop new business opportunities.

The requirements for the Operations Manager include:

• Bachelor’s degree from a four (4) year college or university and three (3) or more years of related experience and supervision in the security industry.
• Excellent organizational, leadership, communication, and time management skills.
• Ability to qualify and be issued a security officer license in all areas under command.
• Computer literacy in MS Office.
• Valid driver’s license and good driving record.
• Ability to travel and regularly visit all site locations for the GA region and surrounding areas.

May perform other duties as assigned by Management and in coordination with the Branch Manager.

Education Requirements (All)

Associates Degree
Bachelor's Degree from 4 year college/university

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance, Performance bonus

This job reports to the Regional Manager

This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.

Relocation is not provided and travel is required occasionally