Security Operations Manager

First Coast Security; Houston (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Paid Holidays

Weekly Pay

401K/403b Plan

Short Term Disability

Paid Vacation

Long Term Disability

Vision Insurance

Medical Insurance

Life Insurance

Job summary

First Coast Security in Houston is seeking a Security Operations Manager to lead client-site security operations, oversee a team of Security Officers and Supervisors, and ensure post orders are followed while performing hands-on security duties. The role emphasizes leadership, training, and client relationship management.

You will coordinate staffing, conduct site inspections, manage incident reporting, and drive performance discussions to uphold service excellence across client sites.

Qualifications

• Associate's or Bachelor's degree required.
• Minimum 3 years managerial security-related experience.
• Valid Texas Level II Security Guard License at time of hire.
• Current CPR certification (not expiring within 6 months).

Responsibilities

• Provide lead direction to Security Officers and Shift Lead Officers across client site(s).
• Serve as the primary client contact and maintain professional relationships.
• Perform all duties of a Security Officer as per post orders and policy.
• Monitor and report incidents and security concerns.
• Conduct site inspections and communicate tasks to staff.
• Assist with training and enforcement of post orders.
• Meet with client representatives to confirm security requirements.
• Submit incident reports, payroll information, and other required documents.
• Develop and maintain employee schedules to ensure full coverage.
• Coach and document employee performance; make hiring/termination recommendations.

Skills

Leadership

Communication

Security operations

Time management

Team coaching

Training

Adaptability

Education

Associate's or Bachelor's degree

Tools

MS Office

Security monitoring systems

Job description

First Coast Security (FCS), founded in 1999, is a leading security services provider offering customized solutions across commercial, residential, and government sites. We hire and develop high-quality Security Officers and maintain a culture built on service excellence, integrity, and employee satisfaction. FCS values long-term careers, recognizes strong performance, and promotes from within, giving you real opportunities to grow.

First Coast Security Services is an Equal Opportunity / Affi?? ???

#services

Job Skills / Requirements

OVERVIEW

First Coast Security Services is hiring a Security Operations Manager to lead security operations at client sites. In this role, you will oversee a team of Security Officers and Supervisors, ensure consistent execution of post orders, and serve as the primary point of contact for site security on your shift. This is a hands-on supervisory position where you will actively perform security duties while providing direction, coaching, and accountability to your team. If you have security experience and are ready to step into a leadership role with a growing company, we want to hear from you.

RESPONSIBILITIES

• Provide lead direction to Security Officers and Shift Lead Officers across assigned client site(s), ensuring post orders are followed and rounds are completed.
• Serve as primary point of contact for clients and maintain professional client relationships.
• Perform all duties of a Security Officer in accordance with post orders and company policy.
• Monitor and report activities, incidents, and security concerns related to client property and personnel.
• Conduct scheduled site inspections and communicate tasks and responsibilities to subordinate staff.
• Assist with training of Security Officers, including review and enforcement of post orders.
• Meet with client representatives as needed to confirm security requirements are being met and maintain quality service.
• Submit and file incident reports, payroll information, and other required documentation in a timely manner.
• Develop and maintain employee schedules to ensure all shifts are adequately staffed.
• Coach, counsel, and document employee performance issues in accordance with company policy; make hiring and termination recommendations as needed.

REQUIREMENTS

• Associate's Degree or Bachelor's Degree
• Minimum 3 years of managerial security-related experience, or an equivalent combination of education and experience.
• Must possess a valid Texas Level II (Non-Comissioned) Security Guard License at time of hire.
• Must possess a current CPR certification that does not expire within the next 6 months.
• Knowledge of security operations, supervisory practices, and site safety procedures.
• Ability to provide clear direction, motivate staff, and manage performance in a professional manner.
• Strong written and verbal communication skills, including the ability to complete incident reports and logs accurately.
• Ability to maintain composure and professional conduct in high-pressure or urgent situations.
• Strong proficiency in Microsoft Word, Excel, Outlook, and Powerpoint.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work flexible hours, including evening, weekends, and holidays when operationally necessary.
• Strong proficiency in computer operations and security monitoring systems.
• Must pass background check, reference check, drug screening, and any site-specific requirements.
• Ability to stand, walk, and remain on post for extended periods; occasional lifting up to 25 lbs.
• Must have 3 references to verify managerial security experience.
• MUST be able to start on November 1, 2026.

Additional Information / Benefits

• Paid Holidays
• Weekly Pay
• 401K/403b Plan
• Short Term Disability
• Paid Vacation
• Long Term Disability
• Vision Insurance
• Medical Insurance
• Life Insurance

The following screenings are required:

• Drug Screen
• Criminal Background Check
• Motor Vehicle

First Coast Security is an Equal Opportunity / Affi?? ???

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, 401K/403b Plan

This job reports to the Domonic Tino

This is a Full-Time position1st Shift, Flexibility to support client needs .