Gateway Operations Manager

IntelliPro; Chicago (IL); On-site; USD 50,000 - 80,000; Full time

Job summary

A leading logistics company is seeking a Gateway Operations Manager to oversee Sortation Center operations and manage supplier performance in Chicago. The role involves tracking key performance metrics, improving operational efficiency, and maintaining supplier relationships. Ideal candidates will have a background in logistics with strong analytical and project management skills.

Qualifications

• 5+ years in transportation, logistics, or supply chain operations.
• Experience managing Sortation Centers (3PL) and supplier networks.
• Proficiency in KPI tracking and performance management.

Responsibilities

• Oversee 3PL Sortation Center operations ensuring efficiency and compliance.
• Manage supplier operations for seamless execution and performance optimization.
• Conduct root cause analysis and implement corrective action plans.

Skills

Analytical skills

Supplier negotiations

Process improvement

Project management

Education

Bachelor’s degree in Logistics, Supply Chain, Business, or related field

Tools

TMS

Data analytics tools

Job description

6 days ago Be among the first 25 applicants

The Gateway Operations Manager oversees Sortation Center (3PL) operations and manages First, Middle, and Final Mile supplier operations within the gateway. This role is responsible for supplier performance, process improvements, and operational efficiency while representing corporate leadership in the field. Key areas of ownership include root causeanalysis, KPI management, supplier relationships, and project execution.

Job Responsibilities

• Oversee 3PL Sortation Center operations in Illinois, ensuring efficiency, compliance, and performance.
• Manage First, Middle, and Final Mile supplier operations, ensuring seamless execution and performance optimization.
• Track and improve key metrics: On-Time Performance (OTP), Sortation Throughput, Dwell Time, and Cost per Unit.
• Conduct root cause analysis (RCA) and develop corrective action plans (CAPs) to drive operational improvements.
• Lead daily/weekly business reviews (WBRs), providing insights and action plans to leadership.
• Build and maintain strong supplier relationships, meeting weekly to drive accountability and performance.
• Implement process improvements and new programs, focusing on efficiency, cost reduction, and scalability.
• Represent corporate leadership onsite, ensuring alignment between strategic initiatives and operations.

Job Requirements

• Bachelor’s degree in Logistics, Supply Chain, Business, or related field preferred.
• 5+ years in transportation, logistics, or supply chain operations.
• Experience managing Sortation Centers (3PL) and supplier networks.
• Strong analytical skills in KPI tracking, RCA, and performance management.
• Expertise in supplier negotiations, process improvement (Lean, Six Sigma), and project management.
• Proficiency in TMS, data analytics tools, and reporting dashboards.
• Onsite role at 3PL Sortation Center
• Weekly supplier meetings as per standard cadence.
• May require evening, weekend, or on-call availability

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Transportation, Logistics, Supply Chain and Storage and Online and Mail Order Retail

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