Security Operations Lead: People, Process & Impact

Workstream; Los Angeles (CA); On-site; USD 75,000 - 110,000; Full time

Job summary

SSA Security Group, Inc. is seeking an Operations Manager in Los Angeles to oversee security operations and personnel. The role focuses on recruiting, training, and managing staff to ensure smooth security services across client sites.

You will lead supervisory activities, coordinate site operations, and contribute to client satisfaction through effective team management and operational oversight.

Qualifications

• Excellent communication and interpersonal skills required.
• Strong organizational and time management abilities.
• Ability to prioritize tasks and delegate effectively.
• High level of integrity and fairness in decision-making.

Responsibilities

• Recruit, interview, hire, and train new staff.
• Oversee the daily workflow of the department.
• Provide constructive performance evaluations.
• Handle discipline and termination of employees.
• Determine appropriate security officers for sites.
• Oversee the evaluation process for officers and supervisors.
• Visit clients regularly to address site issues.
• Ensure wage costs align with budgeted objectives.
• Devise training regimens and site orders.
• Support sales efforts with business development to generate market awareness.

Skills

Communication

Organization

Time management

Delegation

Integrity

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

SSA Security Group, Inc. is seeking an Operations Manager in Los Angeles to oversee security operations and personnel. The role focuses on recruiting, training, and managing staff to ensure smooth security services across client sites.

You will lead supervisory activities, coordinate site operations, and contribute to client satisfaction through effective team management and operational oversight.