Security Operations Lead – Onsite Access & Reception

Securitas Inc.; Lincolnshire (IL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K Options

Life Insurance

Disability Insurance

Paid Time Off

Weekly Pay

Telemedicine

DailyPay Access

Employee Assistance Program

Job summary

Securitas USA is seeking a Security Liaison Supervisor to lead on-site security teams, enforce post orders, manage access control, and deliver outstanding customer service with compliance to policy.

Ideal candidates have prior supervisory security or related experience, strong communication and organizational skills, and the ability to coordinate staffing across locations. This full-time role offers a competitive wage, benefits, and growth opportunities.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required.
• Experience supervising security officers, reception personnel, or customer service teams preferred.
• Prior law enforcement or military experience a plus.
• Advanced computer / technology skills needed.
• Strong communication, reporting, and organization skills.

Responsibilities

• Supervise and support a team of security officers on site.
• Ensure all officers follow post orders and Securitas protocols.
• Communicate routine site visits to evaluate employee performance, operational effectiveness, and compliance with established procedures.
• Develop, maintain, and update employee schedules to ensure appropriate staffing at all assigned locations, and ensure proper site coverage at all times.
• Inspect posts as scheduled and meet with subordinates to outline tasks and responsibilities.
• Respond to incidents and manage emergency situations effectively.
• Train new officers and provide ongoing coaching and feedback.
• Assist in the submission of payroll and personnel information to the company as designated.
• Maintain detailed reports, incident documentation, and daily activity logs.

Skills

Leadership experience

Strong communication

Customer service

Security operations

Education

High school diploma or GED

Tools

Advanced computer skills

Job description

Securitas USA is seeking a Security Liaison Supervisor to lead on-site security teams, enforce post orders, manage access control, and deliver outstanding customer service with compliance to policy.

Ideal candidates have prior supervisory security or related experience, strong communication and organizational skills, and the ability to coordinate staffing across locations. This full-time role offers a competitive wage, benefits, and growth opportunities.