Security Operations Lead — Full-Time, 24/7 On-Call

Per-Mar-Security-Services-1; Mishawaka (IN); On-site; USD 52,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Job summary

Per Mar Security Services seeks a diligent Assistant Operations Manager to oversee daily contract security operations across Central and Northern Indiana from Mishawaka, IN. This salaried role includes payroll processing, scheduling, and event staffing, with 2–4 hours of travel daily and some overnight travel.

The position emphasizes client relationship management, team leadership, and HR collaboration, with 24/7 availability for emergencies and opportunities to support sales and growth across

Responsibilities

• Maintain client relationships, conduct client visits, address concerns, and complete required reports.
• Resolve employee issues confidentially; serve as the after-hours liaison for assigned accounts and elevate incidents.
• Process payroll, assist with officer scheduling, and manage special-event staffing, training, and event coverage.
• Recruit, hire, train, mentor, supervise, and evaluate assigned personnel; involve HR when necessary.
• Conduct monthly site visits for every client; document visits; address concerns; ensure supplies and PPE.
• Complete counseling reports at unsupervised sites and maintain HR records.
• Oversee training programs, safety procedures, and post-order manuals.
• Manage company vehicles, inspection records, and equipment; maintain devices.
• Conduct post inspections and ride-alongs to ensure service quality.
• Submit weekly activity reports to the Operations Manager; communicate issues by email.
• Attend meetings and remain 24/7 available for emergencies; fill open posts.
• Support sales through leads and community involvement; refer customers to other departments.

Skills

Client relationship management

Staff scheduling

Employee coaching

Communication

Job description

Per Mar Security Services seeks a diligent Assistant Operations Manager to oversee daily contract security operations across Central and Northern Indiana from Mishawaka, IN. This salaried role includes payroll processing, scheduling, and event staffing, with 2–4 hours of travel daily and some overnight travel.

The position emphasizes client relationship management, team leadership, and HR collaboration, with 24/7 availability for emergencies and opportunities to support sales and growth across