Security Operations Lead: Client Site Management & Growth

First Coast Security; Houston (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Paid Holidays

Weekly Pay

401K/403b Plan

Short Term Disability

Paid Vacation

Long Term Disability

Vision Insurance

Medical Insurance

Life Insurance

Job summary

First Coast Security in Houston is seeking a Security Operations Manager to lead client-site security operations, oversee a team of Security Officers and Supervisors, and ensure post orders are followed while performing hands-on security duties. The role emphasizes leadership, training, and client relationship management.

You will coordinate staffing, conduct site inspections, manage incident reporting, and drive performance discussions to uphold service excellence across client sites.

Qualifications

• Associate's or Bachelor's degree required.
• Minimum 3 years managerial security-related experience.
• Valid Texas Level II Security Guard License at time of hire.
• Current CPR certification (not expiring within 6 months).

Responsibilities

• Provide lead direction to Security Officers and Shift Lead Officers across client site(s).
• Serve as the primary client contact and maintain professional relationships.
• Perform all duties of a Security Officer as per post orders and policy.
• Monitor and report incidents and security concerns.
• Conduct site inspections and communicate tasks to staff.
• Assist with training and enforcement of post orders.
• Meet with client representatives to confirm security requirements.
• Submit incident reports, payroll information, and other required documents.
• Develop and maintain employee schedules to ensure full coverage.
• Coach and document employee performance; make hiring/termination recommendations.

Skills

Leadership

Communication

Security operations

Time management

Team coaching

Training

Adaptability

Education

Associate's or Bachelor's degree

Tools

MS Office

Security monitoring systems

Job description

First Coast Security in Houston is seeking a Security Operations Manager to lead client-site security operations, oversee a team of Security Officers and Supervisors, and ensure post orders are followed while performing hands-on security duties. The role emphasizes leadership, training, and client relationship management.

You will coordinate staffing, conduct site inspections, manage incident reporting, and drive performance discussions to uphold service excellence across client sites.