Security Operations Lead: Access & Control

Securitas Security Services USA, Inc.; Williamstown (MA); On-site; USD 42,000 - 65,000; Full time

Job summary

Securitas Security Services USA, Inc. is hiring a Lead Officer for The Clark Art Institute in Williamstown, MA. The role encompasses leadership in galleries, access control, and control room operations to ensure safety and security across the site.

Responsibilities include patrols, incident reporting, emergency response, and staff coaching. The position requires flexibility for second/third shifts and a professional demeanor at all times.

Qualifications

• Professional appearance and demeanor at all times.
• Strong customer service and communication skills.
• Ability to multitask and manage multiple priorities.
• Familiarity with security policies and procedures.

Responsibilities

• Perform duties of a Security Officer per post orders and client requirements.
• Lead as a visible role model; guide officers on duty.
• Patrol assigned areas on foot or vehicle; check for hazards and unauthorized persons.
• Protect evidence, set up barriers, and direct crowds as needed.
• Observe and report incidents to client representatives and authorities.
• Maintain logs and reports of daily activities and incidents.
• Provide courteous, professional service representing Securitas and The Clark Art Institute.

Skills

Professional appearance

Strong customer service

Excellent communication

Multitasking

Team leadership

Shift flexibility

Education

High School Diploma or GED

Driver’s Certification

Tools

CCTV systems

Security technologies

Computers

Job description

Securitas Security Services USA, Inc. is hiring a Lead Officer for The Clark Art Institute in Williamstown, MA. The role encompasses leadership in galleries, access control, and control room operations to ensure safety and security across the site.

Responsibilities include patrols, incident reporting, emergency response, and staff coaching. The position requires flexibility for second/third shifts and a professional demeanor at all times.