Director of Museum Operations - Facilities & Security

STERLING & FRANCINE CLARK ART INST; Williamstown (MA); On-site; USD 120,000 - 190,000; Full time

Job summary

Sterling & Francine Clark Art Institute in Williamstown, MA seeks a Director of Operations to lead daily museum operations and ensure policy standards are implemented across Facilities, Grounds, Security, and Sustainability. You will oversee maintenance, capital projects, and budgets while coordinating with department managers to deliver a safe, high-quality visitor experience.

The role requires strategic leadership, cross-department collaboration, and experience with large-scale properties in

Qualifications

• Minimum 7 years of senior management experience leading a full-service operations department
• Experience coordinating projects, managing schedules, resources, and ensuring timely completion
• Experience overseeing electrical and HVAC systems in a commercial environment
• Valid driver's license and clean driving record
• Experience in a cultural institution, museum, academic, or nonprofit environment (preferred)
• Strong knowledge of electrical systems, wiring, circuits, and safe troubleshooting practices (preferred)
• Strong knowledge of hvac systems operation, maintenance, and troubleshooting (preferred)
• Strong engineering problem-solving abilities with interpreting drawings or system designs (preferred)
• Active membership or leadership in professional organizations such as ASIS International, IFCPP, IFMA, IAMFA (preferred)
• Familiarity with NFPA codes and standards (preferred)
• Professional certification in security management (CPP) or facilities management (CFM) (preferred)

Responsibilities

• Works with Facilities, Grounds, Security, and Sustainability managers to ensure safe, secure, and well-maintained environments
• Oversees maintenance and capital project budgets and coordinates project schedules with vendors
• Plans and implements capital, building, and grounds projects; manages multiple large projects simultaneously
• Ensures professional policy standards for security, building management, and grounds across the Institute
• Provides leadership and oversight of security, life safety, emergency management, and business continuity programs
• Maintains facilities and mechanical systems to the highest standards with Facilities and Grounds teams
• Supports event logistics and ensures consistent management of Clark spaces and activities
• Develops and implements sustainability initiatives related to facilities, grounds, energy use, and waste reduction
• Leads day-to-day operations and serves as staff liaison to Board committees
• Keeps strong relationships with external stakeholders
• Drives the Clark’s strategic plan execution for buildings and grounds

Job description

Sterling & Francine Clark Art Institute in Williamstown, MA seeks a Director of Operations to lead daily museum operations and ensure policy standards are implemented across Facilities, Grounds, Security, and Sustainability. You will oversee maintenance, capital projects, and budgets while coordinating with department managers to deliver a safe, high-quality visitor experience.

The role requires strategic leadership, cross-department collaboration, and experience with large-scale properties in