Security Operations Lead

Securitas USA; Columbus (OH); On-site; USD 50,000 - 61,000; Full time

Job summary

Securitas USA is seeking an Operations Supervisor to manage a shift and/or segment of guarding operations at multiple sites under line management. You will supervise Field Supervisors and security personnel, perform inspections, ensure post orders are followed, coach and train staff, and handle administrative tasks in support of the branch.

The role emphasizes meeting client service expectations, coordinating with clients and management, and guiding scheduling, staffing, and oversight to

Qualifications

• Must be at least 18 years of age.
• Must have a reliable means of communication (pager or phone).
• Must have the legal right to work in the United States.
• Must be able to supervise guards and coordinate operations.
• Two years of experience in security operations preferred.

Responsibilities

• Manages a shift and/or segment of guarding operations at multiple sites, supervising officers and supervisory staff; ensures high quality service.
• Ensures service quality by maintaining regular client contact, inspecting posts, and initiating corrective action as needed.
• Meets with line management or client representatives for status updates and to address issues; supports client start-ups and security planning.
• Coaches staff, provides training, and carries out disciplinary actions when necessary.

Skills

Driver Certification

Experience

Job description

Securitas USA is seeking an Operations Supervisor to manage a shift and/or segment of guarding operations at multiple sites under line management. You will supervise Field Supervisors and security personnel, perform inspections, ensure post orders are followed, coach and train staff, and handle administrative tasks in support of the branch.

The role emphasizes meeting client service expectations, coordinating with clients and management, and guiding scheduling, staffing, and oversight to