Security Operations & IT Compliance Associate

EDX Markets; Chicago (IL); On-site; USD 70,000 - 110,000; Full time

Job summary

EDX Markets is seeking a full-time Information Security and Technology Associate in Chicago to join our Information Security team. You will contribute to security operations, access management, risk and compliance initiatives, and core IT operations.

Collaborating with Security, Compliance, Infrastructure, and Engineering, you will help maintain secure systems and strengthen our security posture. Responsibilities include monitoring, incident response, vulnerability remediation, vendor risk

Qualifications

• Minimum 1 year of IT support, systems administration, security operations, or related role.
• Exposure to security operations, incident response, alert investigation, vulnerability remediation, or compliance support.
• Hands-on experience with identity and access management workflows.
• Experience supporting IT help desk operations and user support workflows.
• Experience with endpoint management and asset lifecycle support.
• Ability to follow runbooks, SOPs, and escalation paths with strong documentation skills.
• Interest in growing within cybersecurity, security operations, risk management, or compliance.

Responsibilities

• Assist with security monitoring, alert investigation, incident response, containment, remediation follow-up, and post-incident reviews.
• Support vulnerability tracking and remediation workflows, including triage of scan findings and evidence collection.
• Support regulatory frameworks (SOC 1/2, ISO 27001) through control execution, documentation, and evidence collection.
• Contribute to vendor risk assessments, internal audits, remediation tracking, and supporting documentation.
• Provision and deprovision access across systems in line with least-privilege principles.
• Serve as Tier 1 on-call support during weekly rotation for IT and security issues.
• Act as primary contact for internal IT requests, supporting core IT operations and help desk.
• Triage, prioritize, resolve, and escalate IT issues while delivering high-quality employee support.
• Maintain and improve IT service management workflows using Jira Service Management.
• Maintain asset inventory and lifecycle tracking for endpoints, including macOS and iOS devices.
• Coordinate patch management across workstations, devices, and network appliances.
• Identify opportunities to automate, standardize, and scale IT and security operations.

Skills

Security operations

Incident response

Identity and access management

Help desk operations

Ticket triage

Endpoint management

Documentation

Scripting (Python, etc.)

IAM workflows

Security tools familiarity

Tools

CrowdStrike

Okta

Jamf

Datadog

Microsoft 365

Jira Service Management

EDR

SIEM

AWS

Azure

GCP

Job description

EDX Markets is seeking a full-time Information Security and Technology Associate in Chicago to join our Information Security team. You will contribute to security operations, access management, risk and compliance initiatives, and core IT operations.

Collaborating with Security, Compliance, Infrastructure, and Engineering, you will help maintain secure systems and strengthen our security posture. Responsibilities include monitoring, incident response, vulnerability remediation, vendor risk