Security Operations Dispatcher: Growth & Smart Tools

Allied Universal; Tempe (AZ); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Smart tools

Career growth

Benefits

Perks Program

Job summary

Allied Universal is hiring a Security Officer - Security Operations Dispatcher in Tempe, AZ. You will monitor alarms, cameras and access controls at a financial institution location, dispatch responders, and document security events. The role emphasizes customer service, professionalism, and accurate reporting in logs and systems.

The position is full-time with a pay rate of $23.50 per hour. Minimum requirements include security experience, HS diploma, and valid background check.

Qualifications

• At least 1 year of security-related experience.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfortable using a computer or tablet.
• Be at least 18 years old; 21+ for armed roles.
• High school diploma or equivalent.
• Background check required by law.
• Drug screen may be required where permitted by law.
• Licensing requirements may be required.
• Driver’s license required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, and vendors at a financial institution by carrying out site-specific procedures, access protocols, and emergency response activities.
• Monitor incoming calls, alarms, cameras, and other communication systems; dispatch personnel and/or notify appropriate contacts in accordance with established procedures.
• Document calls for service, incidents, visitor activity, and other security-related information accurately and promptly in required logs and reporting systems.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicating relevant details to site personnel, emergency responders, and Allied Universal leadership as needed.
• Conduct regular and random patrols around the business and perimeter when assigned, helping to identify and report unusual conditions or security-related concerns.

Skills

Customer service

Alarm panel experience

Access control

Computer literacy

Security experience

Education

High school diploma or equivalent

Job description

Allied Universal is hiring a Security Officer - Security Operations Dispatcher in Tempe, AZ. You will monitor alarms, cameras and access controls at a financial institution location, dispatch responders, and document security events. The role emphasizes customer service, professionalism, and accurate reporting in logs and systems.

The position is full-time with a pay rate of $23.50 per hour. Minimum requirements include security experience, HS diploma, and valid background check.