Security Operations Coordinator - Client & Vendor Lead

Concentric; Dallas (TX); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

HSA medical plan premium covered for 1

Employer-paid life, STD, LTD, AD&D

401k with employer match

11 paid holidays

Paid leave (vacation, sick, parental)

Pet Insurance

Employee Assistance Program

Risk Intelligence Dashboard access

GEP/GEAR security training

Job summary

Concentric is seeking a Security Operations Coordinator to join our Corporate team in the United States. The role focuses on managing client and vendor interactions to support physical security needs and advising client security strategies.

You will oversee vendor relationships, coordinate with internal teams, and maintain proactive communication with clients, with up to 10% travel. The position requires a Bachelor’s degree and 2+ years in a client-focused setting, with eligibility to work

Qualifications

• Bachelor's degree in security, project management, business administration, or related field.
• 2+ years working in a client-focused work environment.
• Must be able to legally work in the country where this position is located without visa sponsorship.

Responsibilities

• Manage organization, client, and vendor relationships as identified and specified by the Director of Security Operations.
• Serve as the primary point of contact to oversee Concentric’s suite of physical security services for all client portfolios assigned to the coordinator (15-20 regular clients, other clients as assigned).
• Develop standard operating procedures and profiles for all assigned clients.
• Assess the security implications and needs of client requests, and advise appropriate security solutions given the parameters of known client preferences, history of engagement with the client, and the security environment of each task.
• Coordinate with Concentric’s internal teams to ensure all functions required by clients are met.
• Liaise with internal teams to develop Concentric’s overall strategy for each client.
• Receive client feedback directly and incorporate changes to Concentric client portfolios.
• Serve as the primary point of contact for regular and ad hoc tasks initiated by assigned clients (typically, 5-10 tasks per week).
• Assess the feasibility of client requests given the vision, mission, and values of Concentric.
• Make informed decisions about vendor and client rates.
• Maintain responsibility for: vendor engagement, facilitation of pre-employment screening, facilitation of onboarding paperwork, and management of vendor relationships in the long term.
• Manage staff/vendor assignments and scheduling for each task.
• Oversee GSOC response and engagement with assigned tasks and clients.
• Provide regular and timely updates to the client during the duration of tasks.
• Maintain 24/7 on-call availability to serve as the primary point of contact for emergency response and crisis intervention/mitigation for GSOC, assigned clients, vendors, and tasks.
• Administer all administrative functions related to the oversight of past, present, and future tasks, including:
• Perform invoice review and reconciliation of all expenses related to all assigned tasks in support of Concentric’s AP/AR functions.
• Manage Concentric credit card and reconciliation (in Concur) of expenses incurred by day-to-day tasks.
• Edit reports submitted by staff and vendors, and present to clients.
• Compose proposals and estimates for new client services.
• Travel on behalf of Concentric to represent the company in client meetings, industry conventions, and business development opportunities.
• This position requires up to 10% travel.

Education

Bachelor's degree in security, project management, business administration, or related degrees

Master’s degree in security, project management, business administration, or related degrees

Job description

Concentric is seeking a Security Operations Coordinator to join our Corporate team in the United States. The role focuses on managing client and vendor interactions to support physical security needs and advising client security strategies.

You will oversee vendor relationships, coordinate with internal teams, and maintain proactive communication with clients, with up to 10% travel. The position requires a Bachelor’s degree and 2+ years in a client-focused setting, with eligibility to work