Security Operations Coordinator – 2nd Shift

DK Security; Grand Rapids (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Paid Time Off

On & Off the Job Accident

Critical Illness

Hospital Indemnity

Identity Theft Protection

Job summary

DK Security in Grand Rapids, MI is seeking an Operations Assistant to support daily security operations, staffing coordination, and client service. You will report to the Director of Operations and work with Site Supervisors, Officers, HR, and the DK Command Center on scheduling, records, and service delivery.

The role is 2nd shift, Mon-Fri 3pm-11pm with 40+ hours and full-time benefits; requires a high school diploma, 2 years security management experience preferred, background checks, and CPL

Qualifications

• High school diploma or equivalent is required.
• Minimum 2 years of security management experience in a corporate or government environment preferred.
• Must pass background checks and drug screening.
• Must possess or be able to obtain a Concealed Pistol License (CPL).

Responsibilities

• Coordinate staffing with Operations leadership, Site Supervisors, and HR.
• Monitor schedules, raise unfilled shifts, and maintain staffing records.
• Assist with payroll, timekeeping, and billing documentation.
• Coordinate recruiting, onboarding, and training with HR and Operations leadership.
• Maintain training records and ensure certifications are up to date.
• Provide after-hours and on-call support for staffing and client matters.
• Support business development through lead tracking and proposal support.

Skills

Customer service

Problem solving

De-escalation

Communication skills

Education

High School Diploma or GED

Security Management concentration

Tools

Microsoft Office

Excel

Outlook

Job description

DK Security in Grand Rapids, MI is seeking an Operations Assistant to support daily security operations, staffing coordination, and client service. You will report to the Director of Operations and work with Site Supervisors, Officers, HR, and the DK Command Center on scheduling, records, and service delivery.

The role is 2nd shift, Mon-Fri 3pm-11pm with 40+ hours and full-time benefits; requires a high school diploma, 2 years security management experience preferred, background checks, and CPL