Security Operations Center Specialist I — Overnight

City Utilities; Springfield (MO); Sur place; USD 40 000 - 49 000; Plein temps

Résumé du poste

City Utilities in Springfield, Missouri, is seeking a Security Operations Specialist I to monitor the Security Operations Center, assess incidents, and coordinate responses to protect critical infrastructure. The role emphasizes timely detection, documentation, and escalation of security events while delivering excellent service to employees and visitors.

Ideal candidates bring a high school diploma and 2+ years in a high-volume dispatch or public safety environment, with IS-100/200/700/800

Qualifications

• High school diploma or equivalent required.
• 2 years of recent experience in a high-volume communication center, customer service, public safety, or military service preferred.

Responsabilités

• Operate within the Security Operations Center to monitor, detect, assess, and escalate incidents.
• Serve as primary contact for reporting physical security, life safety, and alarms.
• Coordinate responses with guard forces, security personnel, and outside responders.
• Process access requests and maintain records for access control systems.
• Provide professional customer service to employees, contractors, and visitors.

Connaissances

Customer service

Communication skills

Incident response

Security operations center

Microsoft Office

Formation

High school diploma or equivalent

Description du poste

City Utilities in Springfield, Missouri, is seeking a Security Operations Specialist I to monitor the Security Operations Center, assess incidents, and coordinate responses to protect critical infrastructure. The role emphasizes timely detection, documentation, and escalation of security events while delivering excellent service to employees and visitors.

Ideal candidates bring a high school diploma and 2+ years in a high-volume dispatch or public safety environment, with IS-100/200/700/800